Europe's leading provider of Information Governance training
Online FOI Practitioner Certificate
We are pleased be able to launch this new qualification. Because of its emphasis on practical skills, we are confident that it will become the qualification of choice for current and future FOI Officers and advisers.
Ibrahim Hasan, Course Director, Solicitor and Director, Act Now
FOI and EIR are almost 14 years old. Since the Act and Regulations came into force there have been many legal developments and court decisions that have given practitioners a much greater understanding of the legal provisions and how they should be applied in practice. With this in mind, I've written this course to ensure that it equips public sector officers with all the necessary knowledge and skills they need to respond to freedom of information requests accurately and efficiently. This course, with its emphasis on the law in practice, will enable trainees to become more accomplished and confident FOI practitioners.
Susan Wolf, Course Designer and Lead Tutor
The following are some testimonials from delegates who have attended our previous certificate courses in FOI.

Very informative course presented in an engaging manner. The course material is excellent and very useful to have to hand when dealing with FOI and EIR. I would recommend this course for all FOI officers.
RS, Flintshire County Council

An excellent course taught by someone with all the relevant knowledge and experience to impart to the delegates. Also very useful course materials which have proved to be helpful to me on a day to day basis in my job. I would really recommend this course to anyone who is dealing with FOI in their job.

FOI Practitioner Certificate is a new and thoroughly enjoyable course. The tutor is extremely experienced and encourages full participation. If like me you struggle with examinations, this is the course for you! It is very practical based and is useful to those new to FOIA and those with some experience.
MP, Dudley CCG

[I] would recommend to anyone who works in FOI. [I] have learnt so much.
SW, Natural England

I have really enjoyed this course [FOI] and would recommend to anyone who manages FOI for their organisation.
KM, Hackney Homes

Massive thanks to Ibrahim for all his hard work and the comprehensive programme he teaches!
DD, London Borough of Ealing

I would like to say thank you to Act Now and Ibrahim in particular, for a brilliant course. I feel much more informed now on all FOI/DPA related matters. Please could you pass on my thanks to everyone involved. I hope to be able to take part in your courses in the future.
JB, Anglia Ruskin University

I would just like to state that I enjoyed the course, found it informative and a great help in relation to my FOI Officer functions. You were very supportive in all aspects of the course and the course was also a good opportunity to meet fellow FOI Officers and discuss work related issue.
AF, Mersey Travel

Thank you for a great course - as always all the trainers at Act Now are extremely knowledgeable, approachable and make the learning experience really enjoyable.
KF, St Helens Council

Just like to thank you for all the help you gave me and all the other candidates. The course was very clear and easy to follow.
PR, Birmingham City Council

The course was very well structured and well timed. The length of the course was ideal as this gave sufficient time to discuss all areas relating to FOI and also gave candidates ample time for discussion and study. The trainer was very supportive and the knowledge that has been imparted has enabled me to develop the FOI function with our organisation. Highly Recommended.
JW, Heywood Middleton and Rochdale NHS

The course was excellent and really sets you up for the exam, I would recommend it to others working in the field. I have put what I learned on the course to good use as I am a FOI and DPA Manager in a very busy post with lots of business each and every day; many of the requests are unusual. The course and now passing the exam has given me the confidence to do my job.
JH, NI Courts and Tribunals Service

A well-structured and well-timed course. The course itself and the knowledge of the trainer have really helped me to improve my knowledge and understanding of the Freedom of Information Act and will be extremely useful to me in my job at the Council.
EZ, Peterborough City Council

The course was very comprehensive & well structured, with a good mix of presentation, self-testing and group exercises. Ibrahim is a lively, knowledgeable and engaging presenter. I found the course very useful and i am confident i will pass the exam. RM, Audit Commission

One of the few courses i have been on that has made a direct impact on my day to day work. Thank you! LA, Corby Borough Council

Mr hasan is very knowledgeable on this subject and is able to teach the information in an enjoyable way. ARG, Suffolk County Council

If you want to learn about a dry subject and have fun doing it. An Act Now course is for you. PJ, Post Office Ltd

In House Option - Why not arrange to have this course delivered for your team/organisation? Click here for more info.