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How to Handle a Subject Access Request

Under the UK GDPR individuals have a right to access their personal data held by Data Controllers.

However, there are some rules and requirements and some exemptions. Subject Access Requests can present some interesting challenges.

During this full day workshop we will take you through each stage and requirement of a Subject Access Request. From the fundamentals of what the right is and requires through to an in-depth look at exemptions, delegates will come away with a strong set of skills and knowledge on how to handle an SAR.

Key Topics

  • What the right of access is
  • The definition of Personal Data in relation to an SAR
  • The process of handling an SAR – from who can
  • make one through to enforcement
  • Common areas of concern
  • Highlighting the need for an exemption and capturing prejudice
  • Redaction, scrutiny and complaints/appeals
  • Guidance, resources and further skills needed for handling SARs

Dates & Cost


£399 plus VAT


£449 plus VAT

Timings: 10am to 4pm

Date: 15 Sep 2022
Location: Online
Date: 19 Oct 2022
Location: Online
Date: 18 Nov 2022
Location: Online
Date: 13 Dec 2022
Location: Online
Date: 20 Jan 2023
Location: Online
Date: 24 Feb 2023
Location: Online
Date: 20 Mar 2023
Location: Online
Date: 26 Apr 2023
Location: Online
Date: 19 Jun 2023
Location: Online
Date: 07 Dec 2023
Location: Online

Course tutors

All our associates are experienced information governance professionals who have been training and advising in this field for many years.

  • Philip Jones

    Course Tutor

    Philip has 40 years of information management experience in the public and private sectors both as a practitioner and at a senior management level. He was Head of Information Governance at Staffordshire Council. Philip holds a masters degree in information management and an MBA. He is a senior associate for Act Now and Chair of the Exam Panel.

  • Scott Sammons

    Course Tutor

    Scott is an information governance specialist with over 15 years of experience. He has delivered a number international projects for Act Now Training and is a senior tutor on the Advanced Certificate in GDPR Practice. His previous roles include European Data Protection Lead for a bank and GDPR Implementation lead for a council. He is a former Chair of the IRMS.

  • Susan Wolf

    Course Tutor

    Susan holds a judicial position as a Fee Paid Member of the Upper Tribunal (Information Rights). She spent ten years teaching the LLM in Information Rights Law at Northumbria University and developed their Postgraduate Certificate in Data Protection Law and Information Governance. Susan is one of the senior curriculum developers for Act Now Training.

  • Lynn Wyeth

    Course Tutor

    Lynn is the Head of Information Governance for a large local authority and has over 20 years of experience as a practitioner. She holds a post graduate diploma in Information Rights, the CISMP certificate and is an accredited HSCIPP privacy practitioner. She is the author of two books and is currently undertaking a PhD. Her experience is across GDPR, FOI and RIPA.

  • Iain Harrison

    Course Tutor

    Iain is currently an Information Governance Risk Manager for a large local authority and has over 20 years of experience. He has been delivering training for Act Now for over 7 years in GDPR and FOI for public, private and charitable organisations. His extensive experience in planning and implementation of Information Rights legislation allows him to bring training sessions to life.

  • Kirsty Squires

    Course Tutor

    Kirsty is currently a DPO for a number of local authorities and has over 15 years of experience in Data Governance. She has led the IG Project Team on transformation projects to deliver local government restructure in Northamptonshire, dealing with issues including information sharing, data protection by design and leading on training and policy development.

  • Naomi Matthews

    Course Tutor

    Naomi is a local authority lawyer and holds a judicial position as a Fee Paid Member of the Upper Tribunal (Information Rights). She has extensive experience in all areas of information compliance and RIPA. Her training has been commended by RIPA inspectors and her advice has helped many local authorities understand the law and practicalities of covert surveillance.

  • Kate Grimley Evans

    Course Tutor

    Kate is an information lawyer and holds a judicial position as a Fee Paid Member of the Upper Tribunal (Information Rights). She has worked for a number of top law firms and is the author of the leading guidance on information law matters for the museums’ sector. Kate is currently writing a chapter (on schools) for an Oxford University Press book on data protection.

What our clients say about us

    Really useful course, whether you are new to the field or just need a bit of a refresh, this course is very insightful. It gave me lots of really solid and realistic examples of scenarios I am seeing more and more in my day-to-day work, and gives lots of excellent tips that I can't wait to put into practice! The trainer was so patient and answered all of our questions thoroughly, it was exactly what I needed! CA, University of Nottingham

    Exceptional course, Very detailed but clearly explained. Good course materials and examples to go through. I was concerned that an online course would miss something that a face to face course can give, but I needn't have worried. This was very good. ED, South Yorkshire Fire and Rescue

    Thoroughly enjoyed the course, very informative.
    KM, Flintshire County Council

    Really enjoyed the course. Tutor made you feel very welcome and at ease, making it easy to raise any questions or queries. Was very knowledgeable and explained things clearly. Course content was very helpful but was also provided with a number of additional links that would be of use going forward. SG, Coventry City Council