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As a deputy having to make some on the spot decisions, this was extremely helpful - i feel alot more confident to deal with certain situations. RB, St Oswald's Infants

Made a difficult subject easily accessible and understood. KP  Countryside Council for Wales

Excellent content, well presented and great advice. RM, NICCY

A very thorough and informative course. The speaker's knowledge of the subject material and anecdotal examples showed in his delivery and made the course enjoyable for what might otherwise be described as a very dry topic.

I found all of useful! all of my questions have been answered and understood. MC, Hanley St Lukes

It was all really useful, interesting and worthwhile. EH, GNC

Very informative, a must for any person involved in surveillance activity. JG, Dundee City Council

Practical, informative, "human" approach and helpful-P.D

This course has provided me with an excellent foundation and insight into the application of exemptions to FOI requests. Extremely useful course. HT, Gedling Borough Council

As I notice I have found this course great as a starter into Data Protection. It is a hevy subject but the 1 day course was interesting and very worth while.

A well presented course with a speaker who was clearly well prepared with an excellent knowledge of the subject. AS, Hampshire County Council

Sound advice, very pracrical. Clear explanation of the legal framework. GS, Fernhurst School

Act Now courses are always informative, forward looking and often ahead of the game.

Mr hasan is very knowledgeable on this subject and is able to teach the information in an enjoyable way. ARG, Suffolk County Council

Excellent course - highly informative and massively useful, delivered insightfully and in plain english. Much recommended!

I learnt a lot to relay to the team. Brilliant as usual!

Not having had any indepth EIR training previously, i found the whole course valuable . This clear and concise delivery has given me a better understanding of the difference between FOI and EIR. JB, DHSSPSNI

The entire team was left full of confidence on how to use the covent panels available to local authorities-A.F

Excellent training day - very informative and answered all questions i had regarding RIPA and Surveillance Law. FB, NIHE

Excellent day. Even the Friday afternoon session was not a graveyard session. Very very interesting.

The course was really well thought out, delivered and very informative. It helped me to really understand the complexities of RIPA. J.C- BAB and MID suffolk DC

Being new to the role of compliance officer. I found the whole course useful and it has made aspects of the FOIA understandable. KF, Telford & Wrekin BC

Found the whole course useful, the scenarios and questions were a very good way of showing how to put it into practice. LL, Broadfield Primary

Presenter's ability to respond to questions from delegates - very useful. IY, Lancashire CC

Very good course for anyone starting out in FOI. EC, Wokingham Borough Council

Actnow provide well run, well thought out courses. The tutors are knowledgeable and skilled in presenting the subject in an enjoyable and practical way, making it easy to understand and apply. I have been using Act Now training for 14 years and would recommend them every time.

Great course. Speaker knowledgeable and friendly. MN, Keele University

Paul was engaging and provided a very thorough explanation of FOI, using real examples. Great course for people new to FOI. LP, NHS Kernow

All aspects (of the course) will help me in my current role. SH, DCAL

The links to real life case helps to demonstrate it's a topis that is 'out there' - rather than just theory based. JB, Barnsley MBC

Very engaging overview that was of real value, large amount of course material will be of value for future reference.

Really good overview of FOI. I didn't feel lost or confused - even as a beginner! SW, Denbighshire CC

Phil was definitely a DP guru. K.P- Community safety

The course was an excellent way to refresh my knowledge and consider issues encountered by other users of the legislation. PT, Department of Business, Innovation and Skills

I found the entire course useful. I have limited detailed knowledge of the subject and this has given me a good insight into my role. BD, South Tyneside Council

Ibrahim was very knowledgeable, concise and presented the course well. I feel confident in my duties and knowledge for when i become a SPoC. Excellent course!! SP, LB of Camden

What i found useful was the degree of detail available and the course information. ST, Melton BC

This was such an interesting course and a shame the day ended! LP, Essex County Council

Overall excellent and very enjoyable. Would certainly recommend this course.

Excellent content + speaker. A very useful course for any who deals with FOI @ work. MA, St Helens and Knowsley NHS Trust

Tim was good at explaining exceptions + was happy to answer queries. Good knowledge. JM, Kent County Council

Very informative and enjoyable. DS, Heckmondwike Grammar School

Brilliant, informing training with interactive elements allowing opportunity to give opinions and share ideas. JM, Kent County Council

Very good response to queries. RM, University of Huddersfield

Will recommend course to colleague working in DP and information governance. EW, Braintree District Council

A well presented training course with good literature. Easy to understand and good interaction. JE, St Josephs Hospice

Very informative, well structured introduction to the world of internet investigations. SS, Counter Fraud, BSO

Excellent course, highly recomend to all LA's.

All of it was useful; well done! Very informative as well as enjoyable. CT, Shepway DC

What is quite a dull subject usually was presented superbly. The information given was clear and concise and the manner in which it was delivered was engaging and interesting with just the right amount of humour.

Good 'starter' for understanding the Data Protection Act and our responsibilities relating to it

Explanations made clear and precise, Jargon free and Law explained in laymans terms. JJ, Compucat europe Ltd

Found all areas informative and i will take back with me alot of confidence to implement records management! MP, NHS ambulance Service

Made a complicated subject easier to understand. Philip was extremely knowledgeable on the subject. KH, Barnsley NHS

Throroughly Informative Course - LM, Palatine CSC

Informative, pacy and with humour, a good course. I've enjoyed the day, learnt useful practical information. So good i've not doodled once on my notes! DF, Kent County Council

Explanations made clear and precise, Jargon free and Law explained in laymans terms.

Excellent comprehensive introduction to EIR, for all staff either new to EIR or looking to develop knowledge and skills. DP, Royal Academy of Music

Yet again, an excellent informative course which delivered value for money and up to the minute legal guidance. SB, Suffolk Coastal DC

A great course provided by an excellent trainer.

An excellent course with a practical application. LK, North Lincolnshire Council

Good, laid back course with very good content and great speaker. Very helpful in expanding my knowledge in EIR. JM, Kent County Council

Highly recommended - Covers everything you need to know. Very clearly, concisely and with some fun! SP, Natural England

A really useful day, informative and relevant. LH, Keele University

Excellent as usual. SH, Cheltenham Borough Council

An interesting and engaging session which i will use to assist me in the workplace. EM, NHS Professionals

Made me think of what information we give out without thinking - put best practice in place. AH, Valley Road Primary School

I found the case studies very useful as it utilised the information learnt. DW, B'ham CC

I had found it very useful that the trainer actually asked what we specifically wanted and confirmed our understanding on these points to make sure our demands were met. MS, Suffolk Trading Standards

This course as a whole was very informative and Paul\'s enthusiasm for Freedom of Information was great. LC, Liverpool Direct Ltd

I think this is a brilliant company that help explain legislations in a more simplified manner. JD, Kent County Council

Really useful overview of the key elements of the GDPR, including where this differs from the 1998 DPA, and a very handy summary of the priority areas to look at within our organisations to ensure compliance by May 2018.

Excellent presentation of all aspects. Very clear explanation of parental responsibility issues and steps to take. MB, St Albans High School

The speakers own knowledge and experience allowed him to give very relevant examples of requests and kept the course interesting throughtout. LM, EIR Update

Would definitely recommed this course to anyone wishing for clarification on DP as examples can relate to most organisations. SH, South Eastern Regional College

I couldn't pinpoint a specific point that would be least useful as i found the course to be on the whole very useful. LJ, DARD

The whole day was extremely "eye opening" and useful. Practical advice and clarification. Law side very interesting. Whole course very enjoyable.

Clear explanation of a difficult subject. NB, Thames Valley Police

Excellent course, came away feeling a lot more confident about my knowledge of GDPR.

I really enjoyed the course - i learnt so much and was able to clarify what very basic knowledge i had. It was very informative and i feel more confident in my knowledge. Thank You. CB, University of Lincoln

Excellent training course. Ibrahim's delivery was really easy and informative. CP, Westminster CC

Really helpful was his response to my questions. DJ, Yeovil District Hospital

An excellent introduction and overview to FOI, all the essentials were covered in detail. LH, Keele University

Act Now's GDPR workshop provided an accessible and informative introduction to the new regulation, which I am sure will prove invaluable as we work out our first steps in revising our policies and procedures. Thanks!

A real eye opener on how social networking sites can be used effectively in an investigation. DG, Wiltshire Fire and Rescue

Excellent comprehensive introduction to EIR, for all staff either new to EIR or looking to develop knowledge and skills. DP, Royal Academy of Music

I was very impressed with the speaker's knowledge on the subject and his presentation style that was relaxed but informative. Would definitely recommend to others!

I would consider any relevant course from Act Now due to the quality of todays course. CT St Augustine's I & N School

The course was very interesting and the speaker made the information more understandable. EB, Colchester BC

The pitch and pace of the course was excellent. It was tailor made for educational settings. Who would have thought that Data Protection could be so interesting, but Ibrahim did an excellent job of keeping everyone engaged.

All aspects were good and the delivery of the subject (which had the potential to buy) was excellent by the speaker. JL, Norfolk Trading Standards

Very useful and informative - Thank You. KH, West Berks Council

If you want to learn about a dry subject and have fun doing it. An Act Now course is for you. PJ, Post Office Ltd

I am new to FOI so the complete overview was very useful to me. Speaker was very knowledgeable and explained things so easily understood. LW, Canterbury City Council

The course met all my needs which was to obtain an up to date overview of acquisition of comms data. NJ, Police Ombudsman of NI

Make sure you are compliant and most importantly make sure you now know how to manage your systems. P.S- Local authority

Interpretation of exemptions into plain english was good. LG, SFRS

Delivery of training was great. It was a bonus that Tim actually does the role that he was training us on. CM, IIPUK

Clear, concise communication of speaker. NM, DCAL

The session gave a great update on recent developments and was a good opportunity to speak with colleagues from other organisations. AH, Wirral Boroguh Council

Excellent course. Tim was extremely knowledgeable and helped set out clearly what needs to be done to prepare for the GDPR.

Knowledge of speaker excellent in response to questions. RE, Camden Council

Fantastic course, brilliant interaction, great study materials. LW, Welsh Ambulance Service NHS Trust

Good way to get grip of your responsibilitiesfor compliance of FOI. FH, North West Fire Control

I found this course to be highly informative and interesting - it will definitely assist and support my job role and work with FOI processes and requests. SK, Charity Commission for NI

A very good introduction to the world of Data protection, it certainly helped to deal some of the fog surrainding the legistlation!

This was an excellent overview. It was expertly delivered and there was plenty of opportunity to ask questions and apply the law to practical situations.

Delegate pack was excellent - lots of useful information. DH, Electoral Commission

Tutor was very knowledgeable - Excellent.

I thought the course was very easy to understand, good content and delivered really well. MS, Star Housing

Enjoyable course delivered by someone who has an obvious indepth understanding of the subject. GK, Mersey Care NHS Trust

Excellent course, expertly delivered by Tim. Explained EIR clearly in an easy to understand manner. KP, Manchester City Council

Pace and tone was excellent - a really informative and enjoyable day.

I have thoroughly enjoyed the course and i was pleased that the course provided an overview of FOI and DPA, it was also useful that health service examples were used. JW, NHS HMR

The course was excellent. I have learnt so much. Thank-You. RH, Worthing BC

Enjoyed presentation skills and informal attitude. Encouraged engagement so lots of discussion of relevant cases all day. KJ, Shetland Islands Council

I found all of the course useful! Superb day, really bought FOI together for me. DW, B'ham CC

Well presented documentation to take away for future reference. KC, Lee Royd Nursery School

Ibrahim is a knowledgeable and engaging speaker who enlivens his subject. SR, OFWAT

Good notes to take back to share with the School. MG, Duffryn High School

Useful intro to a complex subject, case studies particulalry useful. IH, Independant News and Media

Paul gave a wonderful presentation based on Data Protection, covering all needs of participants. It was easy to understand and I have clear actions to take back to school. Thank You. AL, Chorlton CE Primary School

Steve was very informative, he made the training relevant and therefore easier to understand. The way he put RIPA into context at the beginning of the training made everything fall into place.

What i found useful was that i had an opportunity to discuss issues with the trainer and other delegates in addition to the trainers presentation. AP, East Sussex Fire & Rescue

I expected it to be largely about licensing or benefits but was pleased to see it covered a wider agenda-J.H

Great course, learnt all the basics, useful, timely and very thought provoking. Trainer was very knowledgable. J.M

The way the info was presented orally - very interesting. SC, South Gloucestershire Council

I just wanted to say that I thought the training was brilliant....it has to be the best training session I have attended - the trainer brought the subject alive and made it really relevant and easy to understand.

This course in essential if working in Education. LM, St James Primary School

Very illuminative and informative session. VS, B'ham CC

Case studies were very useful in showing how to apply the many complex parts of all the different laws. JB, Ceredigion CC

This is the latest in a number of courses I've done with ActNow and I would always recommend them as a training provider. As trainer Tim did a great job to balance getting us through the course curriculum and fostering a really discursive environment. It's a real 'practitioner' course - we were able to look at many approaches to apply the law practically when we go back to the office after the course.

Whole day was extremely informative. Information was well presented, clear and detailed. The speaked is very knowledgeable and explained everything very well indeed. KN, Sacred heart of Mary Girls School

No nonsense guidance with a common sense delivery. A.G- Broxtowe BC

Excellent practical course focussed on role of the SPoC. MC, Department of Business, Innovation and Skills

I now have better awareness of the law and where the school stands in the bigger picture. GA, Grafton Primary School

Excellent course, very informative.

Brilliant. DM, LB of Newham

This course was informative and entertaining. I would recommend this course to anyone dealing with data protection matters.

Being new to DP. I found the whole course very useful and Ibrahim very easy to listen to and understand the content. DW, PSNI

Very informative, gave me more confidence when handling requests. LG, Highland Council

Clear informative information delivered in a professional but friendly manner. JT, Northants County Council

The speaker was very engaging the knowledgeable. Presented what can be a very dry subject in an interesting way. CW, Tameside MBC

A very well presented course with a speaker who was very clearly well prepared with an excellent knowledge of the subject. AS, Hampshire Trading Standards

Well presented and relevant. Pitched at a level that was appropriate-J.C

All areas covered was and will be very useful in the future. SJ, Matthew Boulton School

What is a dry subject was very interestingly delivered. VK, Childrens Services

The speakers knowledge and understanding of FOI combined with his excellent presentation skills exceeded my expectations. IH, NHS Central Legal Office

Excellent up to date information - well presented with clear and concise advice/information given. LC, Edge Hill University

Well delivered training by a knowledgeable speaker. EG, NHS Grampian

Tim was very knowledgeable on the topic & included a lot of current examples, which kept the content relevant and up to date.

You come out knowing so much more. It is amazing and quite liberating. DJ, Powys County Council

Very informative and easy to follow steps. CG, Mayors Office for Policing Crime

Every bit of it was covered comprehensively and interestingly- Superb course.

All round good quality, very good presentation of info. AM, NIJAC

The speakers experience allowed for him to provide many examples which broke down and explained what can often be quite complicated issues. EB, FSA

The course structure and content was brilliant. As someone relatively new to data protection, I felt the course achieved the right balance between text book and practical learning. Group discussions helped to focus on how, practically, GDRP will affect organisations. The facilitator was excellent, he had a very good knowledge and practical understanding of the new regulations. He was very approachable and made me feel at ease when answering my questions.

I total enjoyed this course. My best formal DPA training!

The speakers own knowledge and experience allowed him to give very relevant examples of requests and kept the course interesting throughtout. LM, EIR Update

Tim's enthusiasm kept my attention levels up, even after lunch. His thorough knowledge of the EIR was a great help. DE, East Sussex County Council

So much more info and guidance than expected. Very informative. K.C-BBC

Knowledgeable trainer, covered a range of Data Protection and FOI in an interesting way. DR, Pembury House

Good Info. Well Structured. RC, Manchester CC

Thank you for a worthwhile course. RP, Prenton High

I learnt a lot to relay to the inquiry team. Brilliant as usual! NE, Robert Hamill Enquiry

Relevant useful examples of FOI requests, well explained answers and reasons for these. FOI broken down and explained well bit by bit. Fully comprehendable. Tim made the FOI course as interesting as possible -  actually enjoyed a course for once! CB, DCAL

Very engaging overview that was of real value, large amount of course material will be of value for future reference. ND, National Gallery

Informative, interesting and engaging. I'm not an expert on GDPR, but I know a lot more than I did before going on the course and enough to have meaningful discussions with other staff.

Tim Turner is ace! What a hugely knowledgeable and entertaining speaker he is, inviting the trainee to think and make up their own mind after reference to the regulations and decisions. A very well worthwhile hour, not to mention a brilliant way of doing it – this online training is superb. LK, South YorkshireJoint Secretariat

Tim made a very dry subject entertaining. Thanks. MH, Kent County Council

All very relevant and useful. Thankyou. MG, Daventry DC

Thoroughly enjoyed the learning experience. Will definitely refer colleagues to these courses. DJ, Powys County Council

The course was excellent and the pace spot on. All enhanced by Tim's excellent tutoring style! SW, Natural England

An excellent course - the trainer explained things very well, and at an appropriate pace, there were lots of practical and very relevant examples - it has really improved my understanding of GDPR!

Excellent course. Interesting, experienced speaker who knows the subject. Recommended. PW, Office of Rail Regulation

A very useful, informative day with lots to think about. IN, NW Leicestershire DC

The course was broken down into manageable chunks and gave useful, practical examples that illustrated the points. This course has given me not only the knowledge but also the confidence to improve at my job and make my organisation better too!

I found the course material to be very helpful and the speaker to be very knowledgeable, clear and concise. RN, Fife Fire and Rescue Service

The 5-day Practitioner Certificate is a rare opportunity for information professionals to gain and share knowledge and expertise of current data protection work practice and consider how the new regulation will affect organisations across sectors. A valuable experience!

Excellent course content - well delivered with humour and good use of case studies used as examples. Excellent speaker. MA, University of Cumbria

Do not hesitate to book on a course, even as a experienxed practitioner, ths course is a must do! GH, Northants County Council

Informative and informal course which presented the information in an easily understood format. Excellent presenter. HL, South Lanarkshire Council

Made what could be a fairly dry subject, interesting and relevant to my workplace. SP, Stirling Council

Excellent practical course to ensure the right processes are in place in your organisation. RL, Wirral Borough Council

Found it all interesting and very useful. Speaker was superb and very interesting. Top quality. RB, Kent CC

Good quality and practical training. Tim Turner is very knowledgeable and his presentation style is relaxed and informative.

A lively + engaging trainer! EB, Kent County Council 

A really enjoyable and practical course. Informative in terms of learning and it also helped to put into context my own reading and work around GDPR. The course was delivered at a good pace. Questions and discussions raised by other delegates were interesting and informative too.

Excellent course, well thought through and delivered. SI, Dep of Justice NI

Excellent speaker. Made a potentially mundane topic interesting and engaged the delegates brilliantly! GC, London Travel Watch

Excellent, relaxed and informative. Would recommend to others in my organisation. SS, London Borough of Hackney

It was all exttremely useful and met my expectations. GP, Northcliffe School

Found it all very interesting and excellent delivery. JE, Abbot's Lea School

The GDPR workshop provided a useful overview of the key features of the new legislation and focused on the areas which are likely to require particular attention to help ensure the transition into the new regulatory regime is less painful that it could have been.

Paul was a great trainer. He made the course throughly enjoyable. I highly recommend this course. M.A-University secretary office.

Takes the 'fear factor' out of FOI compliance. AM, Board of CHCs

Today i feel i have the know-how needed to implement Information Assurance successfully! TD, Essex County Council

Tim is an excellent trainer, his depth of knowledge of the subject is always evident, and delivered in a passionate and entertaining way.

what i found very useful was the indepth knowledge of the speaker and the welcomed participation of the candidates. DC, Woking Borough Council

The course was great for someone who has only recently been introduced to GDPR as it provided a good overall picture of what is required by private businesses. Would recommend to anyone who is preparing for the regulation change in May 2018.

If you need to use surveillance equipment, you need to understand the law. This course will teach you how to keep yourself and your organisation safe. JM, Glasgow Housing Association

Act Now deliver the best value training in this sector combining knowledge, expertise and a common-sense approach to sometimes complex legal issues. JM, Gloucestershire County Council

Not having had any indepth EIR training previously, I found the whole course valuable . This clear and concise delivery has given me a better understanding of the difference between FOI and EIR. JB, DHSSPSNI

Could not single out any aspect which i found least useful - All aspects were useful. AP, East Sussex Fire and Rescue

The tutor is excellent, fluent, knowledgeable, patient and approachable. Paul already came highly recommended by colleagues and exceeded expectations. I'd like to thank Paul for his help, and am in the odd position where the quality of his tutoring was such that I am tentatively hopeful I won't need to see him again!

Really useful course - so much information provided, i would certainly recommend it. CD, University of Exeter

Very clear, excellent pace, interestingly presented, very knowledgeable, use of examples and opportunities, very useful. CT, St Augustines I & N

I found all aspects useful, however, i especially liked the section where Sulaiman demonstrated the prayers. The course documentation and presentation are excellent. Very Interesting course. AS, BSafe Blackpool

The course was very informative but not over loading. Topic and delivery pitched at right level. LB, Kent Police

I use Act Now for all my teams training needs. They are competitively priced with excellent speakers providing everything i need to know in my specialist area. LP, Essex County Council

Potentially dull subject made very interesting. SP, Cambs CC

Excellent training course. Ibrahim's delivery was really easy and informative. CP, Westminster CC

Informative and experienced presenter providing sound practical advice. ARH, Lancaster City Council

Speaker was excellent and knowledgeable. Relevant and upto date decision notices made it easier to understand the ICO's opinion about whether or not to release info. DE, East Sussex County Council

Entertaining and informative course, delivered in a very supportive way. Really enjoyed it and learnt alot. Gave me some real confidence! LF, Kirklees MC

An excellent speaker, very knowledgeable on the EIR process. EB, Royal Borough of Kensington and Chelsea

The perfect way to keep your FOI knowledge up to date. DH, Electoral Commission

The tutor is excellent, fluent, knowledgeable, patient and approachable. Paul already came highly recommended by colleagues and exceeded expectations. I'd like to thank Paul for his help, and am in the odd position where the quality of his tutoring was such that I am tentatively hopeful I won't need to see him again!

Really well delivered course - informative and to the point! Excellent! AR, NHS North West

Excellent course, well thought through and delivered.

Excellent, clear and interesting presentation. Lots of opportunity to take part and ask questions. You made a very complex piece of information/legislationinteresting and more easy to understand. MH, Newcastle Children's Services

The course I attended was fantastic. It was very well presented and the content was very informative. I cannot recommend this course enough. I fell better equipped concerning current data protection issues and upcoming changes. In addition, I am better able to inform my senior management team on issues concerning our business. 5 star course and presenter. Thank you ever so much.

VeryI thought Steve presented the course very well. He was very knowledgeable and was able to answer all questions asked. C.W- Broxtowe BC

I found this course to be highly informative and interesting - it will definitely assist and support my job role and work with FOI processes and requests. SK, Charity Commission for NI

Excellent course content, discussed and debated using individually specific working environments. LC, Edge Hill University

I found the course very informative and it provided me with the right level of information about GDPR. I would highly recommend Act Now and the GDPR Practitioner Course

The course was excellent - well paced and delivered with humour and vitality - underpinned by obvious expert knowledge. I would thoroughly recommend it - great value for money and time away from the office well spent.

I enjoyed every minute of this course.

Excellent informative course. Tim was impressively knowledgeable and presented in a refreshingly lively and enthusiastic manner. VC, Royal College of Psychiatrists

What i found useful was listening to someone with an in depth knowledge (speaker) and other course members. JG, BDCT

The speaker was very knowledgeable and had a wealth of practical examples. MF, Moray Council

Very informative, highly recommended for anyone who deals with investigations. CH, Adur and Worthing BC

Paul was a great trainer. He made thoroughly enjoyable. Highly recommended course. MA> Open University

I found all of it useful - I have struggled with RIPA for some time, this course has provided a very useful overview, shed light on various areas and given me the tools to undertake further research/analysis in an informed way. Thank You! CH, Leicester City Council

Up to date content and ability to respond to specific questions.

The speaker helped the delegates by making them aware of all issues that affect their day to day positions. IM, Severne Primary School

Interactive, interesting and very useful. Highy recommended. PK, Wrexham CBC

The speaker was engaging and approachable meaning all my questions were answered. EB, Kent County Council

I enjoyed every minute of this course.

The speaker was excellent, very informative and the manner in which she delivered was of the highest standard. JM, South Lanarkshire Council

The course was well presented and easy to take in. JA, Archbishop Thurstan School

A very good introduction to FOI, i would recommend this training to colleagues within my department. JG, Walsall College

Key information delivered expertly and concisely. MD Learning & Skills Council

The speaker was very knowledgeable and had answers to all questions on the tip of his tongue. GE, Denbighshire CC

Very good course. Easy to understand. Speaker was very engaging and knowledgeable. Would definitely attend other courses. LW, Canterbury CC

Succint and informative. Pitched at correct level for relative newcomers to this area. SS, Blacburn BC

Up to date content and ability to respond to specific questions. JS, Cheshire fire and rescue

It was a really excellent day. The speaker was very informative and it was interesting to hear the issues being faced by other participants. The venue was in an excellent location.

Speaker was interesting and clearly very knowledgeable on the subject. PD, IPCC

Great course - a must for all of you out there grappling with the GDPR requirements.

Well run course. Information spot on and easy to understand. Measured pace throughout both days. Would recommend to others without hesitation. JE, Hampshire County Council

I was previously unaware of many of the search tools/websites introduced. CM, Fife Council

Great day, interesting discussion and experience sharing. Full of up to date information and accessible resources. HD, NHS England

Speaker was clear and engaging. DH, Electoral Commission

Ibrahim's ability to communicate potentially complex matters into layman's terms helped greatly with improving my knowledge and understanding on the subject. PP, St Albans Council

An excellent overview of the GDPR, clearly outlining the similarities and differences to current data protection regulations. The speaker clearly knew their stuff and was able to deal with a wide variety of questions with confidence and expertise.

An excellent course, informative and well structured. clearly an experienced and knowledgeable speaker, highly recommended. LB, SYFRS

This workshop was very helpful in identifying the main changes that would affect our business when the new Regulations come into force. It was broken down and explained in a practical way and time was allowed to further discuss the points that the group felt were relevant to them in their workplace throughout the day. I would certainly recommend this course for anyone currently working in this area.

Just what we needed to understand the legal implications of CCTV. D.M-Broxtowe BC

Phil Bradshaw is very knowledgeable on the subject of Data Protection. JB, Allen & Overy LLP

Ibrahim's extensive knowledge and use of examples, in addition to the workbook, has made a subject I found daunting much more understandable and interesting. AB, Lewes District Council

Very high standard of training with real life scenarios incorporated to further instill the concepts. The trainer had wide-ranging experience and presented in a listenable and graspable manner. Thoroughly enjoyable.

Excellent, interesting and detailed course - Tim is a veritable fort of useful information - FANTASTIC!  AW, Scottish Government

Great course, pitched at the right level. Frank's knowledge and experience of all matters DP related are matched only by his knowledge of all matters Monty Python related! Enjoyed the week and obtained an extremely valuable qualification (if I've passed!) in the process.

It is good to have a balanced expalnation and not a biased or opinionated view. GM, Staffordshire Police

Tim is absolutely fantastic; knowledgeable, informative. More than i expected. RO, Barts and the London NHS Trust

Excellent Speaker with thorough understanding and passion to convey knowledge.

The content clearly explained. CW, RMBC

As someone with no FOI experience and knowledge i really enjoyed the course and although others on the course were working in this field i did not feel that it was too technical - it was explained well. PK, Fife Council

I found the course more interesting than i thought i would. SW, Newman University

Excellent presenter with a practical approach

Very informative course - made the process seem manageable. GA, Essex University

Very informative course, providing a substantial amount of internet links which will certainly be of use in criminal investigations. DB, NIEA Environmental Crime Unit

The material you receive in each pack is brilliant. Very informative and easy to follow, with templates and exercises to help you both prepare for the exam and your everyday work life.

Very interesting course. The course was directed at the right level and pace was just right.

With very little Data Protection knowledge, this course gave me a good overview of the act. KB, Strathclyde Police

Excellent course pitched at correct level for beginners in this area. SS, Blackburn BC

Very informative and easy to follow steps. CG, Mayors Office for Policing Crime

Lots of food for thought. In the past I have changed how we do things following suggestions from Act Now. That may happen again!

An excellent concise summary of everything you need to know to approach EIR requests with confidence. HT, Gedling Borough Council

A very useful, helpful course! RG, East Lothian Council

Volume of information and case stories. Excellent pace, well delivered by very knowledgeable and experienced practitioner. Got the level and detail i wanted. AB, Care Commission

Excellent introduction or refresher to Data protection.

What i found useful was to be able to ask questions and discuss issues throughout the course. CM, Bradford and Airdale PCT

An enjoyable, informative course well illustrated with typical examples. Provided me with a useful overview of DPA issues. AM, Dept of Justice NI

Great course - Interesting and comprehensive. Very useful for keeping up to date with the legislation. JP, English Heritage

Very good explanation of the law and good presentation engaging us in different ways. ETW, Royal College of Gynaecologists

Good overview, will take away a number of actions to implement in particular around training staff. KT, Procure Plus

Interesting course, relevant materials,. Worthwhile! LS, SYFRS

Excellent - Eye opening revelation of internet publically available material. TF, Business Services Organisation

Excellent speaker, clear and friendly. SB, Rochdale BC

I am very new to FOI but having attended the Act Now FOI A-Z training cause I feel much more confident to deal with FOIA requests.

Brilliant! i've learnt far more investigative tools are available than i realised, great training! RH, Preston City Council

Simply excellent. A must for every beginner in the world of FOI. G.I-CPS

This was a useful course that gave a comprehensive view of the GDPR and focussed on the areas that will need to be addressed by organisations in a practical context.

Quality speaker, very well versed and pitched at the right level. CR, Fife Fire and Rescue

An excellent course, presented with flair, that explained the transition from DP Act to GDPR with emphasis on both the law and real world examples.

All of it was very comprehensive and useful. PC, DRD Roads Service

The course was extremely useful and I would recommend it to anyone wanting to expand their knowledge on GDPR. the lecturer was excellent.

Excellent course, subject content explained in an easy and relaxed manned. LM, Scottish Funding Council

Speaker was extremely knowledgeable and gave lots of relevant examples. PT, GMPTE

Excellent course for people new to this. Would recommend FOI course to be done prior to this. SS, Blackburn WDBC

All aspects were very useful. Speaker made the subject easy to understand and follow. GL, Merseyside fire

The speaker went into great detail to clarify exemptions. LC, South Holland DC

It was helpful that you could ask questions and share your own views. SC, DARD

Tutor managed to make interesting what has previously been presented extremely dully (by other companies)

One of the few courses i have been on that has made a direct impact on my day to day work. Thank you! LA, Corby Borough Council

Good RIPA overview with an informed and entertaining speaker. NG, Lewes District Council

An excellent introduction to Data Protection, an interesting and entertaining speaker who managed to retain the audiences attention, even after lunch! ST, Alpha Flight Group

Excellent presentation and highly informative. PJN, Handsworth Christian School

Excellent course, very informative.

Very informative from an enthusiastic and knowledgeable speaker. MA, CHRE

Up to date knowledge on child protection. DM, Rivington High School

This course is suited to both delegates with experience/awareness of Data Protection legislation and equally pitched at a level that can benefit those who are fairly new to the subject.

Speakers own knowledge was excellent. LM, DVA NI

The whole day was extremely "eye opening" and useful. Practical advice and clarification. Law side very interesting. Whole course very enjoyable. TH, Cleeve Primary School

An excellent course with a practical application. LK, North Lincolnshire Council

I found the detailed review of the exemptions and the use of examples throughout the course useful. The course was well structured and enthusiastically tutored. JL, RPA

Our speaker was extremely knowledgeable and approachable, dealing with our questions without problems. NG, Eglwys newydd Primary School

A very useful day in which we were able to discuss and clarify issues. Always good to hear input from others. JS, Warwickshire CC

A very enjoyable and informative course which has helped me to feel confident in processing personal data and responding to subject access requests. SK, Charity Commission for NI

Despite the UK's recent decision to leave the European Union, The speaker provided a cogent overview of the potential avenues that the UK may make in implementing this piece of legislation, which I found reassuring as a DP Professional. Highly recommended!

This course is a must for anyone dealing with FOI requests in their day-to-day work. KY, Coventry City Council

Ac Excellent course presented by an extremely knowledgeable and approachable trainer. This has crystallised for me the approach to adopt when answering FOI Requests. AW, East Staffs BC

Subject bought alive by a real life practitioner with real experience to explain a complicated subject. JE, Hampshire County Council

Putting theory into practice. CJ, Springhead Primary School

The presenter was engaging and personable, adapting examples for the range of delegates in attendance to relate to. He demonstrated excellent understanding and provided really useful and practical guidance that we could take away to use.

Knowledge of subject passed onto participants in a most informative and enjoyable manner. LL, Fife Council, FOISA

Thank you Tim, you turned a complex subject in to 'digestible bites.' SB - Rural Payments Agency

I would highly recommend Act Now Training courses to friends and colleagues. This particular course on the GDPR was excellent. The speaker kept us all captivated for the full day and managed to break down the GDPR into a more manageable topic. Doesn't seem quite so complicated now. Thank you!

The speaker had a vast knowledge of FOI and was able to direct any questions asked. JB, L&B Fire and Rescue Service

Course Documentation - Indepth and well presented. The interactive nature of the course has also been helpful as it allows questions to be asked about requests currently dealing with. EP, Nottingham Trent University

A dry subject well presented. DI, IPCC

DP A-Z Guide is a great course for those who need a solid grounding in understanding data rpotection and how it impacts the organisation. Tims experience in the field and enthusiasm for the subject truly brings this area to life. DW, PSSNI

Excellent, clear and interesting presentation. Lots of opportunity to take part and ask questions. You made a very complex piece of information/legislationinteresting and more easy to understand. MH, Newcastle Children's Services

A first class course. Thank You. MS Dept of Agriculture NI

The course content was very relevant and very focused. The speaker new his subject and interacted impeccably with the group and provided real life scenarios.

The course was very comprehensive & well structured, with a good mix of presentation, self-testing and group exercises. Ibrahim is a lively, knowledgeable and engaging presenter. I found the course very useful and i am confident i will pass the exam. RM, Audit Commission

An excellent speaker with a great knowledge of the subject. PW, GMFRS

An excellent course for all levels of knowledge. The speaker is able to deliver in a manner that never becomes disinteresting [SIC].

Best informative training yet recieved. CB, Hamilton Infants School

Really enjoyed the course - excellent content. CG, Merseyside Recycling and Waste Authority

A very clear presentation of a potentially tricky area. Thank You. MA, Blaby District Council

Really useful event. Ibrahim obviously very knowledgeable and communicates well. The questions I had prior to the day were all answered. JF, Carlisle College

The course was well presented by a professional in the field. IB, NI Civil Service

The knowledge of Alex - She certainly knew her stuff and presented it in very easy manner, which meant i could take alot on board!! TS, St Wilfred's High School

Tim did very well to make a potentially dry subject accessible and entertaining. NC - Invest NI

The whole day was very well presented and useful. It was very informative and i learned alot. I was totally engaged throughout. PW, Eversley Primary School

Great balance of theory and practice; up to date information. CP, Grosvenor GS

Course materials were excellent - especially the summaries of recent decisions. Very detailed look at exemptions, overall very helpful. RA, New Forest NPA

Coming with little background knowledge and experience found it an excellent introduction. BC, Powys County Council

Very knowledgeable and entertaining trainer who brought the subject to life. SC, London Councils

Tutor was very knowledgeable - Excellent. JG, GMPTE

The website was informative and detailed as to what was available and how useful it could be to my organisation.

Great trainer, great content. I now feel i have the information at my disposal to carry out my day to day activities. CG, Welsh Ambulance Service NHS Trust

The course is very well designed. Ibrahim has a first class knowledge of FOI, the legal systems. I learnt alot from him. IB, DARDNI

A thoroughly informative and interesting session. The trainer (steve morris) was knowledgeable and professional. SP, King's Lynn and West Norfolk BC

The SPoC Course was well paced, relevant and very well delivered. Could have been dull, but wasn't! JW, Hampshire CC

I wanted to thank you for the excellent GDPR training which I found both thorough and engaging. The material provided (particularly the bespoke version of the regulation itself - which has now become my bible!) was excellent. The examination was suitably challenging. And much of the substance of my project work has already been put to professional use in the real world.

The course was very useful, particularly being given expert opinion and guidance. VW, Chorley Council

Informative, interesting and entertaining look at FOI. AP, St Helen Council

Consider this course important to make all investigators aware of the information that can be captured on the internet. CN, NIEA

A potentially dry subject matter made interesting and relevant by an experienced speaker. PM, Castlereagh BC

Very good indeed. Really informative, very useful, i learnt a great deal today. Thanks!! David Singleton, ICR

Excellent insight into FOI; useful documents and practical group discussions. R.J- Flintshire CC

I have learnt absolutely loads today. Thank you. JK, St Bernards Catholic High School

Really useful course. Will really help in managing Data Protection in my workplace.

Open discussion throughout. Al questions regarding exemptions explored and answered. MT, DVLA

Really good course setting out some good practical examples for implementing GDPR.

Well presented, good use of variety of materials and methods. Well paced. AB, Care Commission

very informative in such a difficult subject. D.A- MID suffolk.

A very well organised and run course. Trainers in depth knowledge and the opportunity to discuss examples and case studies make for a very informative day. PM, Kent County Council

How to address the challenge of RM implementation within my organisation. Reassured that my vision of a sucessful project is in line with the Section 61 Code of Practice. Excellent practical solutions, knowledge increased and gained more confidence in my approach to a major task. KM, The State Hospital

One of the best L/A's course i have attended. DK, Hart DC

Excellent and broad ranging course from a very informed and engaging speaker - really enjoyed it and learned a great deal.

Presenter was able to respond well to specific questions. AM, Beacon Hill School

An excellent course, providing great overview with opportunity to explore specific issues in depth and supported by expert knowledge of speaker. DP, Royal Academy of Music

I found every part of the course useful. I came to get an update on the DPA and this is exactly what i got. VC, Royal College of Psychiatrists

Steve's police background provided an interesting insight into examples of legal/illegal surveillance. P.T- Broxtowe BC

An excellent workshop delivered by a very engaging speaker. The course content was pitched at the perfect level for all attendees (from both the public & private sectors). Questions were raised & answered throughout the day. Course materials provided are a valuable source of reference and of a high standard. Would definitely recommend!

The course content provided exactly what i needed, delivered at the perfect pace by a very knowledgeable speaker in a very interactive and enjoyable manner. AS, Fire Fire and Rescue

Course materials and associated explanations were useful. The course content usefully pitched for beginners but still covered all of the relevant detail. HW, City & County of Swansea

Enjoyed the course more than i thought i would! Tim made a very complex subject understandable and enjoyable. Very useful and glad i attended. LF, Kirklees Council

The practical up to date notes are very useful, but the completing of forms and feedback is the highlight. WC, South Gloucestershire Council

Excellent, well paced and highly informative. Thoroughly recommended. DB, Durham University

Speaker always had time to stop for questions. NLW, Association of Commonwealth Universities

All aspects were useful - an informative and interesting course. I would recommend it to others. GE, Wakefield District Housing

Great overview which answered many of my questions. GT, Marketing Edinburgh Ltd

A really informative session delivered by a specialist in this field who was able to answer all our questions! Some interesting points to take away.

Very informative and interesting presentation of a complicated subject in an understandable manner-P.S

This was an excellent course, comprehensive and important to anyone new to the FOI role. DP, Royal Academy of Music

I found all aspects useful and because it was so participative it will be easy to recall key points. DS, Flintshire CC

Very interesting - brought FOI to life. An engaging speaker. AF, VisitScotland

There was enough detail to give an understating of the changes with the introduction of GDPR, but not so much that it was overwhelming. All in all - very good.

Very interesting, good use of examples - Sharon is very knowledgeable in her field! LM, Belfast CC

Found all the course very informative in particular the exmaples of individual cases. CB, SERC

All aspects of the course were informative and useful. KS, OFMDFM

I found the opportunity to network + discuss real life scenarios and to ask questions about our issues most useful. I also found the link/info resources on the web useful. LF, Kirklees MC

The course was succinct and helpful. Thank you. HS, Newman University

Set at the right level. Addressed all questions asked. Course documentation is excellent. HJ, NHS Stoke on Trent

This course gave me a fantastic insight into GDPR and I feel very confident to lead my organisation forward. The lecturer was excellent and very knowledgeable. Highly recommend.

Really useful course - so much information provided, i would certainly recommend it. CD, University of Exeter

Very good course if you are at the beginning of you DP journey. You will get very good starting overviews with useful examples. M.A- East sussex council.

Paul Gibbons is very knowledgeable and engaging during his training session. I would recommend him and Act Now to my colleagues.

Very useful course - picked up lots of useful info. LS, Burton Hospitals NHS Trust

Speaker very knowledgeable and clear in presentation. PM, Imperial College

I would definitely recommend this course, it gave me a really good insight into managing subject access requests.

Very knowledgeable speaker with loads of information. TR, Sir Thomas Boughey HS

Will significantly increase my confidence in dealing with FOI requests where refusals may (or may not) be appropriate. ST, Basingstoke & Deane BC

Speaker very informative, the course was delivered in a way it could be easily understood. KC, Mount Lourdes Grammar School

Informative, pacy and with humour, a good course. I've enjoyed the day, learnt useful practical information. So good I've not doodled once on my notes! DF, Kent County Council

I found all of it useful. I wanted up to date info on the law and this was delivered. I also have a booklet to delve into for most scenarios. CH, Kingsley Primary School

The delivery of this course was of the highest standard, the knowledge imparted was extremely helpful and nothing was too much bother.

Overall excellent and very enjoyable. Would certainly recommend this course. HP, Legal Services Commission

Speaker very knowledgeable on his subject. AG Fife Council

Excellent as usual. SH, Cheltenham Borough Council

Excellent, Informative day. Thank you. CH, Runnymede BC

Very informative and useful course delivered in a light hearted and flexible manner. LF, Runnymede BC

Excellent informative course. Tim was impressively knowledgeable and presented in a refreshingly lively and enthusiastic manner. VC, Royal College of Psychiatrists

Course was excellent as it was pitched at just the right level, presented at the right speed and supported by clear & concise notes. KL, Liverpool CC, Audit

The delivery of the course was excellent. I will be signing up for another course and would recommend to others. Very informative - good subject knowledge. AM, Central Bedfordshire Council

Worthwhile attendance for a complete introduction to Data Protection. EW, McCann Complete Medical

I would highly recomend Act Now training, informative and well presented.

Excellent informative course. The speaker was impressively knowledgeable and presented in a refreshingly lively and enthusiastic manner. I found every part of the course useful. I came to get an update on the DPA and this is exactly what I got.

Very knowledgeable and enthusiastic trainer. CJ, Warwickshire CC

The general overview and intro of the course was spot on - pitched at exactly the right level. AS, City of London Corporation

Very informative. Training material was excellent and humerous. Enjoyable and useful. Thank you. RM, WHSCT

Paul has an excellent knowledge of the DP Act. He used relevant references throughout the course to make the act real and relevant." CB, United Utilities

Alex knew so much. HK, St Brigid's CP School

I found this to be a very useful session. It was succinct and picked up all the pertinent points of the legislation. It was also delivered in a very engaging way so I never felt talked at. JV, Regenda Ltd

I found the whole thing useful! Have been looking for FOI training for a long time and this has been excellent. I will be recommending it!

The course delivered through Act Now was not only educational but informative. The teaching skills were excellent, I felt at ease in the class and came away with a tremendous amount of knowledge that I can use in every day situations. Thank you.

Covered all aspects of RIPA well. Powerpoint was useful for establishing the important points of the Act, the case studies were good to put this knowledge to use. All flowed together. CH, Nott CC

A helpful course to help understand in more depth s43 and s41. Some good challenging case studies which are really practical. LF, Kirklees Council

Highly knowledgeable and approachable speaker. Made this course very entertaining as well as excellent value. JW, Adur DC

Very informative course. Delivered in a light hearted and very knowledgeable way. PB, Kent CC

From initially making enquiries with Act Now online through to booking the course the customer service has been excellent. The course materials provided, both physically and online were very informative and helpful. The training received was first rate as was the hospitality provided by Act Now during the seminars.

I found the whole thing useful! Have been looking for FOI training for a long time and this has been excellent. I will be recommending it! BW, Boston College

Enjoyable and informative, a really useful day.

Speaker was good in terms of making you feel relaxed. Felt alert unlike in other courses i have attended. SH, Manchester Fire Service

What i found useful was when we were going through various scenarios, speaking with colleagues and sharing experiences. MG, St Charles RC

Good refresher training. KF, Cheshire & W Chester TS

Real life examples - press cuttings/topical issues. Thorough review of the law. KL, WCC

Very useful information which will help with my role in school. LF, Whitfield Valley Primary School

It did exactly what it said on the tin - and was led by an active FOI practitioner so very \'real world\'. JB, Cottingham High School

An excellent presentation by a very knowledgeable and humerous speaker. HR, South lanarkshire Council

I found the speaker very approachable and he delivered the material clearly. DG, VisitScotland

Excellent course, just what i needed for confidence in working with FOI. EP, Writtle College

EXCELLENT COURSE - GREAT TEACHER. JQ, Royal Borough of Kensington and Chelsea

The course was informative and delivered in an engaging manner. Excellent course book. Highly recommended.

Speaker was extremely knowledgeable and gave lots of relevant examples.

Excellent speaker, small number of delegates. A very useful update given speaker knows his area of expertise. AB, Renfrewshire Council

Set at the right level. Addressed all questions asked. Course documentation is excellent. HJ, NHS Stoke on Trent

This course was designed to be more learner friendly in the way it is examined. It shows your practical knowledge in the assessment along with your ability to use the legislation in your project. A worthwhile course for the modern day data protection officer.

A very well worthwhile hour, not to mention a brilliant way of doing it, this online training is superb.&LK, syjs

I found the entire course useful - Excellent course - Very helpful. JW, NHS HMR

An excellent input which put more tools in the toolbox! IB, SEPA

The content and pace of the sessions allowed for good, two-way interaction that ensured a sound knowledge and understanding of the SPoC role was delivered. CP, Notts F&R Services

I had found the course very informative. The speaker was excellent and he made the course enjoyable. CH, Worthing BC

The examples used by the trainer were useful. Trainer (Sharon Heels) was excellent and made a relatively difficult subject easier to get head round. Enjoyable. SK, Castleraegh BC

The speaker was enthusiastic and clearly an expert on FOI. NW, Acton College

Excellent Speaker with thorough understanding and passion to convey knowledge. SJ, Freebridge Community Housing

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