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Useful intro to a complex subject, case studies particulalry useful. IH, Independant News and Media

Well presented and relevant. Pitched at a level that was appropriate-J.C

Very informative. Training material was excellent and humerous. Enjoyable and useful. Thank you. RM, WHSCT

The 5-day Practitioner Certificate is a rare opportunity for information professionals to gain and share knowledge and expertise of current data protection work practice and consider how the new regulation will affect organisations across sectors. A valuable experience!

Very good explanation of the law and good presentation engaging us in different ways. ETW, Royal College of Gynaecologists

Speakers own knowledge was excellent. LM, DVA NI

This is the latest in a number of courses I've done with ActNow and I would always recommend them as a training provider. As trainer Tim did a great job to balance getting us through the course curriculum and fostering a really discursive environment. It's a real 'practitioner' course - we were able to look at many approaches to apply the law practically when we go back to the office after the course.

It was helpful that you could ask questions and share your own views. SC, DARD

Concise overview of the FOI Act with just the right balance of information. Enabled me to feel confident in responding to requests and applying exemptions where appropriate. Useful course materials and experienced trainer - time very well spent!

The whole day was extremely "eye opening" and useful. Practical advice and clarification. Law side very interesting. Whole course very enjoyable. TH, Cleeve Primary School

Speaker very knowledgeable on his subject. AG Fife Council

How to address the challenge of RM implementation within my organisation. Reassured that my vision of a sucessful project is in line with the Section 61 Code of Practice. Excellent practical solutions, knowledge increased and gained more confidence in my approach to a major task. KM, The State Hospital

Tim is an excellent trainer, his depth of knowledge of the subject is always evident, and delivered in a passionate and entertaining way.

Excellent Speaker with thorough understanding and passion to convey knowledge. SJ, Freebridge Community Housing

The tutor is excellent, fluent, knowledgeable, patient and approachable. Paul already came highly recommended by colleagues and exceeded expectations. I'd like to thank Paul for his help, and am in the odd position where the quality of his tutoring was such that I am tentatively hopeful I won't need to see him again!

This was an excellent course, comprehensive and important to anyone new to the FOI role. DP, Royal Academy of Music

What is quite a dull subject usually was presented superbly. The information given was clear and concise and the manner in which it was delivered was engaging and interesting with just the right amount of humour.

No nonsense guidance with a common sense delivery. A.G- Broxtowe BC

Excellent presenter with a practical approach

The course was excellent. I have learnt so much. Thank-You. RH, Worthing BC

Informative and informal course which presented the information in an easily understood format. Excellent presenter. HL, South Lanarkshire Council

Paul gave a wonderful presentation based on Data Protection, covering all needs of participants. It was easy to understand and I have clear actions to take back to school. Thank You. AL, Chorlton CE Primary School

What i found useful was the degree of detail available and the course information. ST, Melton BC

All very relevant and useful. Thankyou. MG, Daventry DC

I found the entire course useful - Excellent course - Very helpful. JW, NHS HMR

Tim made a very dry subject entertaining. Thanks. MH, Kent County Council

The course I attended was fantastic. It was very well presented and the content was very informative. I cannot recommend this course enough. I fell better equipped concerning current data protection issues and upcoming changes. In addition, I am better able to inform my senior management team on issues concerning our business. 5 star course and presenter. Thank you ever so much.

VeryI thought Steve presented the course very well. He was very knowledgeable and was able to answer all questions asked. C.W- Broxtowe BC

I was previously unaware of many of the search tools/websites introduced. CM, Fife Council

Excellent course content, discussed and debated using individually specific working environments. LC, Edge Hill University

Ibrahim's ability to communicate potentially complex matters into layman's terms helped greatly with improving my knowledge and understanding on the subject. PP, St Albans Council

A very good introduction to the world of Data protection, it certainly helped to deal some of the fog surrainding the legistlation!

From initially making enquiries with Act Now online through to booking the course the customer service has been excellent. The course materials provided, both physically and online were very informative and helpful. The training received was first rate as was the hospitality provided by Act Now during the seminars.

The course was well presented by a professional in the field. IB, NI Civil Service

The course was really well thought out, delivered and very informative. It helped me to really understand the complexities of RIPA. J.C- BAB and MID suffolk DC

Interesting course, relevant materials,. Worthwhile! LS, SYFRS

A really useful day, informative and relevant. LH, Keele University

I found this course to be highly informative and interesting - it will definitely assist and support my job role and work with FOI processes and requests. SK, Charity Commission for NI

Up to date knowledge on child protection. DM, Rivington High School

Set at the right level. Addressed all questions asked. Course documentation is excellent. HJ, NHS Stoke on Trent

Very good course if you are at the beginning of you DP journey. You will get very good starting overviews with useful examples. M.A- East sussex council.

You come out knowing so much more. It is amazing and quite liberating. DJ, Powys County Council

I have thoroughly enjoyed the course and i was pleased that the course provided an overview of FOI and DPA, it was also useful that health service examples were used. JW, NHS HMR

I would definitely recommend this course, it gave me a really good insight into managing subject access requests.

It did exactly what it said on the tin - and was led by an active FOI practitioner so very \'real world\'. JB, Cottingham High School

Excellent course, very informative.

The presenter was engaging and personable, adapting examples for the range of delegates in attendance to relate to. He demonstrated excellent understanding and provided really useful and practical guidance that we could take away to use.

Tim's enthusiasm kept my attention levels up, even after lunch. His thorough knowledge of the EIR was a great help. DE, East Sussex County Council

Sound advice, very pracrical. Clear explanation of the legal framework. GS, Fernhurst School

A thoroughly informative and interesting session. The trainer (steve morris) was knowledgeable and professional. SP, King's Lynn and West Norfolk BC

Excellent informative course. Tim was impressively knowledgeable and presented in a refreshingly lively and enthusiastic manner. VC, Royal College of Psychiatrists

Clear informative information delivered in a professional but friendly manner. JT, Northants County Council

Act Now's GDPR workshop provided an accessible and informative introduction to the new regulation, which I am sure will prove invaluable as we work out our first steps in revising our policies and procedures. Thanks!

One of the few courses i have been on that has made a direct impact on my day to day work. Thank you! LA, Corby Borough Council

The speaker helped the delegates by making them aware of all issues that affect their day to day positions. IM, Severne Primary School

Loved the course. It is hard, by nature, to make Data Protection an interesting subject however the Act Now GDPR Practitioner Course did just that. Would highly recommend.

The speakers own knowledge and experience allowed him to give very relevant examples of requests and kept the course interesting throughtout. LM, EIR Update

Tim was very knowledgeable on the topic & included a lot of current examples, which kept the content relevant and up to date.

Tim was good at explaining exceptions + was happy to answer queries. Good knowledge. JM, Kent County Council

Speaker was extremely knowledgeable and gave lots of relevant examples. PT, GMPTE

Overall excellent and very enjoyable. Would certainly recommend this course. HP, Legal Services Commission

I learnt a lot to relay to the inquiry team. Brilliant as usual! NE, Robert Hamill Enquiry

Well presented, good use of variety of materials and methods. Well paced. AB, Care Commission

Very informative and useful course delivered in a light hearted and flexible manner. LF, Runnymede BC

Ac Excellent course presented by an extremely knowledgeable and approachable trainer. This has crystallised for me the approach to adopt when answering FOI Requests. AW, East Staffs BC

I wanted to thank you for the excellent GDPR training which I found both thorough and engaging. The material provided (particularly the bespoke version of the regulation itself - which has now become my bible!) was excellent. The examination was suitably challenging. And much of the substance of my project work has already been put to professional use in the real world.

This course in essential if working in Education. LM, St James Primary School

All areas covered was and will be very useful in the future. SJ, Matthew Boulton School

Throroughly Informative Course - LM, Palatine CSC

The practical up to date notes are very useful, but the completing of forms and feedback is the highlight. WC, South Gloucestershire Council

All aspects were good and the delivery of the subject (which had the potential to buy) was excellent by the speaker. JL, Norfolk Trading Standards

Great balance of theory and practice; up to date information. CP, Grosvenor GS

I total enjoyed this course. My best formal DPA training!

An excellent course covering all the key points on GDPR. Tim was engaging, fluent and very well informed. I would recommend this Course to anyone facing the challenge of managing GDPR in their organisation.

Paul Gibbons is very knowledgeable and engaging during his training session. I would recommend him and Act Now to my colleagues.

Excellent up to date information - well presented with clear and concise advice/information given. LC, Edge Hill University

Today i feel i have the know-how needed to implement Information Assurance successfully! TD, Essex County Council

Good overview, will take away a number of actions to implement in particular around training staff. KT, Procure Plus

Excellent speaker, clear and friendly. SB, Rochdale BC

Excellent, clear and interesting presentation. Lots of opportunity to take part and ask questions. You made a very complex piece of information/legislationinteresting and more easy to understand. MH, Newcastle Children's Services

Tutor was very knowledgeable - Excellent. JG, GMPTE

Excellent course. Interesting, experienced speaker who knows the subject. Recommended. PW, Office of Rail Regulation

The speakers experience allowed for him to provide many examples which broke down and explained what can often be quite complicated issues. EB, FSA

The whole day was very well presented and useful. It was very informative and i learned alot. I was totally engaged throughout. PW, Eversley Primary School

Every bit of it was covered comprehensively and interestingly- Superb course.

I found this course to be highly informative and interesting - it will definitely assist and support my job role and work with FOI processes and requests. SK, Charity Commission for NI

Very good indeed. Really informative, very useful, i learnt a great deal today. Thanks!! David Singleton, ICR

Excellent course for people new to this. Would recommend FOI course to be done prior to this. SS, Blackburn WDBC

Quality speaker, very well versed and pitched at the right level. CR, Fife Fire and Rescue

Excellent - Eye opening revelation of internet publically available material. TF, Business Services Organisation

Clear, concise communication of speaker. NM, DCAL

A helpful course to help understand in more depth s43 and s41. Some good challenging case studies which are really practical. LF, Kirklees Council

Very interesting, good use of examples - Sharon is very knowledgeable in her field! LM, Belfast CC

Knowledge of speaker excellent in response to questions. RE, Camden Council

Course Documentation - Indepth and well presented. The interactive nature of the course has also been helpful as it allows questions to be asked about requests currently dealing with. EP, Nottingham Trent University

The speaker had a vast knowledge of FOI and was able to direct any questions asked. JB, L&B Fire and Rescue Service

Really good course setting out some good practical examples for implementing GDPR.

Found all areas informative and i will take back with me alot of confidence to implement records management! MP, NHS ambulance Service

Excellent practical course focussed on role of the SPoC. MC, Department of Business, Innovation and Skills

The content clearly explained. CW, RMBC

Excellent course. Tim was extremely knowledgeable and helped set out clearly what needs to be done to prepare for the GDPR.

what i found very useful was the indepth knowledge of the speaker and the welcomed participation of the candidates. DC, Woking Borough Council

The speaker went into great detail to clarify exemptions. LC, South Holland DC

An excellent presentation by a very knowledgeable and humerous speaker. HR, South lanarkshire Council

Subject bought alive by a real life practitioner with real experience to explain a complicated subject. JE, Hampshire County Council

Very informative, well structured introduction to the world of internet investigations. SS, Counter Fraud, BSO

Just what we needed to understand the legal implications of CCTV. D.M-Broxtowe BC

Set at the right level. Addressed all questions asked. Course documentation is excellent. HJ, NHS Stoke on Trent

Excellent course - highly informative and massively useful, delivered insightfully and in plain english. Much recommended!

Interpretation of exemptions into plain english was good. LG, SFRS

The GDPR workshop provided a useful overview of the key features of the new legislation and focused on the areas which are likely to require particular attention to help ensure the transition into the new regulatory regime is less painful that it could have been.

Tim is absolutely fantastic; knowledgeable, informative. More than i expected. RO, Barts and the London NHS Trust

Excellent presentation of all aspects. Very clear explanation of parental responsibility issues and steps to take. MB, St Albans High School

Excellent course, subject content explained in an easy and relaxed manned. LM, Scottish Funding Council

Interactive, interesting and very useful. Highy recommended. PK, Wrexham CBC

Thoroughly enjoyed the learning experience. Will definitely refer colleagues to these courses. DJ, Powys County Council

Excellent practical course to ensure the right processes are in place in your organisation. RL, Wirral Borough Council

Delivery of training was great. It was a bonus that Tim actually does the role that he was training us on. CM, IIPUK

This course as a whole was very informative and Paul\'s enthusiasm for Freedom of Information was great. LC, Liverpool Direct Ltd

The course was very comprehensive & well structured, with a good mix of presentation, self-testing and group exercises. Ibrahim is a lively, knowledgeable and engaging presenter. I found the course very useful and i am confident i will pass the exam. RM, Audit Commission

Speaker was clear and engaging. DH, Electoral Commission

All aspects of the course were informative and useful. KS, OFMDFM

The speaker was very knowledgeable and had a wealth of practical examples. MF, Moray Council

Excellent informative course. Tim was impressively knowledgeable and presented in a refreshingly lively and enthusiastic manner. VC, Royal College of Psychiatrists

I found every part of the course useful. I came to get an update on the DPA and this is exactly what i got. VC, Royal College of Psychiatrists

Consider this course important to make all investigators aware of the information that can be captured on the internet. CN, NIEA

Course materials were excellent - especially the summaries of recent decisions. Very detailed look at exemptions, overall very helpful. RA, New Forest NPA

An excellent speaker with a great knowledge of the subject. PW, GMFRS

Well run course. Information spot on and easy to understand. Measured pace throughout both days. Would recommend to others without hesitation. JE, Hampshire County Council

Pace and tone was excellent - a really informative and enjoyable day.

Practical, informative, "human" approach and helpful-P.D

Not having had any indepth EIR training previously, I found the whole course valuable . This clear and concise delivery has given me a better understanding of the difference between FOI and EIR. JB, DHSSPSNI

Very illuminative and informative session. VS, B'ham CC

Very clear, excellent pace, interestingly presented, very knowledgeable, use of examples and opportunities, very useful. CT, St Augustines I & N

An excellent course, informative and well structured. clearly an experienced and knowledgeable speaker, highly recommended. LB, SYFRS

Very informative, highly recommended for anyone who deals with investigations. CH, Adur and Worthing BC

There was enough detail to give an understating of the changes with the introduction of GDPR, but not so much that it was overwhelming. All in all - very good.

The course structure and content was brilliant. As someone relatively new to data protection, I felt the course achieved the right balance between text book and practical learning. Group discussions helped to focus on how, practically, GDRP will affect organisations. The facilitator was excellent, he had a very good knowledge and practical understanding of the new regulations. He was very approachable and made me feel at ease when answering my questions.

Tutor was very knowledgeable - Excellent.

Excellent speaker, small number of delegates. A very useful update given speaker knows his area of expertise. AB, Renfrewshire Council

The course was very useful, particularly being given expert opinion and guidance. VW, Chorley Council

Excellent informative course. The speaker was impressively knowledgeable and presented in a refreshingly lively and enthusiastic manner. I found every part of the course useful. I came to get an update on the DPA and this is exactly what I got.

Up to date content and ability to respond to specific questions. JS, Cheshire fire and rescue

This workshop was very helpful in identifying the main changes that would affect our business when the new Regulations come into force. It was broken down and explained in a practical way and time was allowed to further discuss the points that the group felt were relevant to them in their workplace throughout the day. I would certainly recommend this course for anyone currently working in this area.

Really useful event. Ibrahim obviously very knowledgeable and communicates well. The questions I had prior to the day were all answered. JF, Carlisle College

Very good course for anyone starting out in FOI. EC, Wokingham Borough Council

What i found useful was to be able to ask questions and discuss issues throughout the course. CM, Bradford and Airdale PCT

Enjoyed presentation skills and informal attitude. Encouraged engagement so lots of discussion of relevant cases all day. KJ, Shetland Islands Council

Excellent course, well thought through and delivered. SI, Dep of Justice NI

I think this is a brilliant company that help explain legislations in a more simplified manner. JD, Kent County Council

What i found useful was listening to someone with an in depth knowledge (speaker) and other course members. JG, BDCT

Great trainer, great content. I now feel i have the information at my disposal to carry out my day to day activities. CG, Welsh Ambulance Service NHS Trust

A really informative session delivered by a specialist in this field who was able to answer all our questions! Some interesting points to take away.

Putting theory into practice. CJ, Springhead Primary School

The speaker was engaging and approachable meaning all my questions were answered. EB, Kent County Council

Very interesting course. The course was directed at the right level and pace was just right.

Excellent content, well presented and great advice. RM, NICCY

Made a complicated subject easier to understand. Philip was extremely knowledgeable on the subject. KH, Barnsley NHS

Ibrahim's extensive knowledge and use of examples, in addition to the workbook, has made a subject I found daunting much more understandable and interesting. AB, Lewes District Council

This course is a must for anyone dealing with FOI requests in their day-to-day work. KY, Coventry City Council

I found the whole thing useful! Have been looking for FOI training for a long time and this has been excellent. I will be recommending it! BW, Boston College

I just wanted to say that I thought the training was brilliant....it has to be the best training session I have attended - the trainer brought the subject alive and made it really relevant and easy to understand.

Act Now courses are always informative, forward looking and often ahead of the game.

Very comprehensive course, delivered with years of specific experience and knowledge, which makes Act Now training a cut above the rest - particularly as everyone jumps on the GDPR bandwagon!

I found this to be a very useful session. It was succinct and picked up all the pertinent points of the legislation. It was also delivered in a very engaging way so I never felt talked at. JV, Regenda Ltd

Found all the course very informative in particular the exmaples of individual cases. CB, SERC

It was all exttremely useful and met my expectations. GP, Northcliffe School

A very well presented course with a speaker who was very clearly well prepared with an excellent knowledge of the subject. AS, Hampshire Trading Standards

An excellent introduction to Data Protection, an interesting and entertaining speaker who managed to retain the audiences attention, even after lunch! ST, Alpha Flight Group

Knowledge of subject passed onto participants in a most informative and enjoyable manner. LL, Fife Council, FOISA

The links to real life case helps to demonstrate it's a topis that is 'out there' - rather than just theory based. JB, Barnsley MBC

I found all of useful! all of my questions have been answered and understood. MC, Hanley St Lukes

An interesting and engaging session which i will use to assist me in the workplace. EM, NHS Professionals

Our speaker was extremely knowledgeable and approachable, dealing with our questions without problems. NG, Eglwys newydd Primary School

Very good learning environment; a good teacher who combines interesting facts with stories and examples mixed with humour, comfortable classroom environment with plenty of refreshments and sugar to keep me alert as the session drew to an end, such a convenient location for a venue too!

Great course, pitched at the right level. Frank's knowledge and experience of all matters DP related are matched only by his knowledge of all matters Monty Python related! Enjoyed the week and obtained an extremely valuable qualification (if I've passed!) in the process.

A very thorough and informative course. The speaker's knowledge of the subject material and anecdotal examples showed in his delivery and made the course enjoyable for what might otherwise be described as a very dry topic.

I found the opportunity to network + discuss real life scenarios and to ask questions about our issues most useful. I also found the link/info resources on the web useful. LF, Kirklees MC

Found it all interesting and very useful. Speaker was superb and very interesting. Top quality. RB, Kent CC

Best training course I have attended! The quality, service and venue was excellent. The trainer was also extremely knowledgeable.

Made a difficult subject easily accessible and understood. KP  Countryside Council for Wales

I found the course more interesting than i thought i would. SW, Newman University

Good refresher training. KF, Cheshire & W Chester TS

Simply excellent. A must for every beginner in the world of FOI. G.I-CPS

Excellent course content - well delivered with humour and good use of case studies used as examples. Excellent speaker. MA, University of Cumbria

An excellent input which put more tools in the toolbox! IB, SEPA

An excellent overview of the GDPR, clearly outlining the similarities and differences to current data protection regulations. The speaker clearly knew their stuff and was able to deal with a wide variety of questions with confidence and expertise.

The speaker was very engaging the knowledgeable. Presented what can be a very dry subject in an interesting way. CW, Tameside MBC

Excellent, interesting and detailed course - Tim is a veritable fort of useful information - FANTASTIC!  AW, Scottish Government

Great overview which answered many of my questions. GT, Marketing Edinburgh Ltd

Really helpful was his response to my questions. DJ, Yeovil District Hospital

The entire team was left full of confidence on how to use the covent panels available to local authorities-A.F

The pitch and pace of the course was excellent. It was tailor made for educational settings. Who would have thought that Data Protection could be so interesting, but Ibrahim did an excellent job of keeping everyone engaged.

Presenter's ability to respond to questions from delegates - very useful. IY, Lancashire CC

Informative, pacy and with humour, a good course. I've enjoyed the day, learnt useful practical information. So good I've not doodled once on my notes! DF, Kent County Council

Not having had any indepth EIR training previously, i found the whole course valuable . This clear and concise delivery has given me a better understanding of the difference between FOI and EIR. JB, DHSSPSNI

I found all aspects useful, however, i especially liked the section where Sulaiman demonstrated the prayers. The course documentation and presentation are excellent. Very Interesting course. AS, BSafe Blackpool

The course met all my needs which was to obtain an up to date overview of acquisition of comms data. NJ, Police Ombudsman of NI

Excellent insight into FOI; useful documents and practical group discussions. R.J- Flintshire CC

The tutor is excellent, fluent, knowledgeable, patient and approachable. Paul already came highly recommended by colleagues and exceeded expectations. I'd like to thank Paul for his help, and am in the odd position where the quality of his tutoring was such that I am tentatively hopeful I won't need to see him again!

Excellent introduction or refresher to Data protection.

Knowledgeable trainer, covered a range of Data Protection and FOI in an interesting way. DR, Pembury House

Explanations made clear and precise, Jargon free and Law explained in laymans terms. JJ, Compucat europe Ltd

Would definitely recommed this course to anyone wishing for clarification on DP as examples can relate to most organisations. SH, South Eastern Regional College

The course delivered through Act Now was not only educational but informative. The teaching skills were excellent, I felt at ease in the class and came away with a tremendous amount of knowledge that I can use in every day situations. Thank you.

I had found the course very informative. The speaker was excellent and he made the course enjoyable. CH, Worthing BC

A real eye opener on how social networking sites can be used effectively in an investigation. DG, Wiltshire Fire and Rescue

The course was very informative but not over loading. Topic and delivery pitched at right level. LB, Kent Police

I would consider any relevant course from Act Now due to the quality of todays course. CT St Augustine's I & N School

Really useful course - so much information provided, i would certainly recommend it. CD, University of Exeter

Excellent comprehensive introduction to EIR, for all staff either new to EIR or looking to develop knowledge and skills. DP, Royal Academy of Music

The speaker was very knowledgeable and had answers to all questions on the tip of his tongue. GE, Denbighshire CC

The course was excellent and the pace spot on. All enhanced by Tim's excellent tutoring style! SW, Natural England

Best informative training yet recieved. CB, Hamilton Infants School

Excellent course, well thought through and delivered.

Very informative course. Delivered in a light hearted and very knowledgeable way. PB, Kent CC

I expected it to be largely about licensing or benefits but was pleased to see it covered a wider agenda-J.H

Potentially dull subject made very interesting. SP, Cambs CC

Great course - a must for all of you out there grappling with the GDPR requirements.

I learnt a lot to relay to the team. Brilliant as usual!

Phil Bradshaw is very knowledgeable on the subject of Data Protection. JB, Allen & Overy LLP

Very useful course - picked up lots of useful info. LS, Burton Hospitals NHS Trust

I found the case studies very useful as it utilised the information learnt. DW, B'ham CC

As someone with no FOI experience and knowledge i really enjoyed the course and although others on the course were working in this field i did not feel that it was too technical - it was explained well. PK, Fife Council

A really enjoyable and practical course. Informative in terms of learning and it also helped to put into context my own reading and work around GDPR. The course was delivered at a good pace. Questions and discussions raised by other delegates were interesting and informative too.

Steve was very informative, he made the training relevant and therefore easier to understand. The way he put RIPA into context at the beginning of the training made everything fall into place.

With very little Data Protection knowledge, this course gave me a good overview of the act. KB, Strathclyde Police

Fantastic course, brilliant interaction, great study materials. LW, Welsh Ambulance Service NHS Trust

I thought the course was very easy to understand, good content and delivered really well. MS, Star Housing

The examples used by the trainer were useful. Trainer (Sharon Heels) was excellent and made a relatively difficult subject easier to get head round. Enjoyable. SK, Castleraegh BC

Excellent content + speaker. A very useful course for any who deals with FOI @ work. MA, St Helens and Knowsley NHS Trust

I enjoyed every minute of this course.

Very informative course - made the process seem manageable. GA, Essex University

It is good to have a balanced expalnation and not a biased or opinionated view. GM, Staffordshire Police

The delivery of the course was excellent. I will be signing up for another course and would recommend to others. Very informative - good subject knowledge. AM, Central Bedfordshire Council

The content and pace of the sessions allowed for good, two-way interaction that ensured a sound knowledge and understanding of the SPoC role was delivered. CP, Notts F&R Services

Very informative and interesting presentation of a complicated subject in an understandable manner-P.S

The course was an excellent way to refresh my knowledge and consider issues encountered by other users of the legislation. PT, Department of Business, Innovation and Skills

Steve's police background provided an interesting insight into examples of legal/illegal surveillance. P.T- Broxtowe BC

A very clear presentation of a potentially tricky area. Thank You. MA, Blaby District Council

I had found it very useful that the trainer actually asked what we specifically wanted and confirmed our understanding on these points to make sure our demands were met. MS, Suffolk Trading Standards

Course materials and associated explanations were useful. The course content usefully pitched for beginners but still covered all of the relevant detail. HW, City & County of Swansea

What is a dry subject was very interestingly delivered. VK, Childrens Services

Succint and informative. Pitched at correct level for relative newcomers to this area. SS, Blacburn BC

This course was designed to be more learner friendly in the way it is examined. It shows your practical knowledge in the assessment along with your ability to use the legislation in your project. A worthwhile course for the modern day data protection officer.

Very informative and easy to follow steps. CG, Mayors Office for Policing Crime

Very good response to queries. RM, University of Huddersfield

I am new to FOI so the complete overview was very useful to me. Speaker was very knowledgeable and explained things so easily understood. LW, Canterbury City Council

Presenter was able to respond well to specific questions. AM, Beacon Hill School

If you need to use surveillance equipment, you need to understand the law. This course will teach you how to keep yourself and your organisation safe. JM, Glasgow Housing Association

Well presented documentation to take away for future reference. KC, Lee Royd Nursery School

Phil was definitely a DP guru. K.P- Community safety

An excellent speaker, very knowledgeable on the EIR process. EB, Royal Borough of Kensington and Chelsea

Takes the 'fear factor' out of FOI compliance. AM, Board of CHCs

This course is suited to both delegates with experience/awareness of Data Protection legislation and equally pitched at a level that can benefit those who are fairly new to the subject.

A very well organised and run course. Trainers in depth knowledge and the opportunity to discuss examples and case studies make for a very informative day. PM, Kent County Council

Well delivered training by a knowledgeable speaker. EG, NHS Grampian

Case studies were very useful in showing how to apply the many complex parts of all the different laws. JB, Ceredigion CC

DP A-Z Guide is a great course for those who need a solid grounding in understanding data rpotection and how it impacts the organisation. Tims experience in the field and enthusiasm for the subject truly brings this area to life. DW, PSSNI

It was all really useful, interesting and worthwhile. EH, GNC

I would definitely recommend this course. It gave me a much better understanding of FOI Exemptions, where and how to use them.

Will recommend course to colleague working in DP and information governance. EW, Braintree District Council

This course was informative and entertaining. I would recommend this course to anyone dealing with data protection matters.

Made me think of what information we give out without thinking - put best practice in place. AH, Valley Road Primary School

An excellent course with a practical application. LK, North Lincolnshire Council

The knowledge of Alex - She certainly knew her stuff and presented it in very easy manner, which meant i could take alot on board!! TS, St Wilfred's High School

The project allowed more time for reflection and consideration of how your new knowledge can be applied in practice and again has really helped me consolidate my knowledge. The course has really set me up with an excellent grounding to start our preparation. The course materials are great for this and I use my GDPR guide most days in my work. Overall a really useful grounding and an excellent preparation for what will be a challenging few months ahead. I can absolutely say I feel far more confident moving forward armed with what I learned over the five days. Thanks to all involved with the course at Act Now and I will certainly be booking further training in the future. The course was excellent and well presented. I found the speaker approachable and entertaining and he helped to make what could be a dry subject come to life.

Great day, interesting discussion and experience sharing. Full of up to date information and accessible resources. HD, NHS England

Excellent, clear and interesting presentation. Lots of opportunity to take part and ask questions. You made a very complex piece of information/legislationinteresting and more easy to understand. MH, Newcastle Children's Services

Being new to DP. I found the whole course very useful and Ibrahim very easy to listen to and understand the content. DW, PSNI

Very informative, gave me more confidence when handling requests. LG, Highland Council

Really good overview of FOI. I didn't feel lost or confused - even as a beginner! SW, Denbighshire CC

Being new to the role of compliance officer. I found the whole course useful and it has made aspects of the FOIA understandable. KF, Telford & Wrekin BC

Yet again, an excellent informative course which delivered value for money and up to the minute legal guidance. SB, Suffolk Coastal DC

Paul was a great trainer. He made thoroughly enjoyable. Highly recommended course. MA> Open University

The course was well presented and easy to take in. JA, Archbishop Thurstan School

The delivery of this course was of the highest standard, the knowledge imparted was extremely helpful and nothing was too much bother.

Highly recommended - Covers everything you need to know. Very clearly, concisely and with some fun! SP, Natural England

Thank you for a worthwhile course. RP, Prenton High

Excellent training course. Ibrahim's delivery was really easy and informative. CP, Westminster CC

The session gave a great update on recent developments and was a good opportunity to speak with colleagues from other organisations. AH, Wirral Boroguh Council

Very informative, a must for any person involved in surveillance activity. JG, Dundee City Council

The course content was very relevant and very focused. The speaker new his subject and interacted impeccably with the group and provided real life scenarios.

Enjoyed the course more than i thought i would! Tim made a very complex subject understandable and enjoyable. Very useful and glad i attended. LF, Kirklees Council

One of the best L/A's course i have attended. DK, Hart DC

All of it was useful; well done! Very informative as well as enjoyable. CT, Shepway DC

Speaker very informative, the course was delivered in a way it could be easily understood. KC, Mount Lourdes Grammar School

Very knowledgeable speaker with loads of information. TR, Sir Thomas Boughey HS

I found all of it useful - I have struggled with RIPA for some time, this course has provided a very useful overview, shed light on various areas and given me the tools to undertake further research/analysis in an informed way. Thank You! CH, Leicester City Council

I found all of the course useful! Superb day, really bought FOI together for me. DW, B'ham CC

All aspects were very useful. Speaker made the subject easy to understand and follow. GL, Merseyside fire

The speaker was excellent, very informative and the manner in which she delivered was of the highest standard. JM, South Lanarkshire Council

Tutor managed to make interesting what has previously been presented extremely dully (by other companies)

Make sure you are compliant and most importantly make sure you now know how to manage your systems. P.S- Local authority

All aspects were useful - an informative and interesting course. I would recommend it to others. GE, Wakefield District Housing

Excellent presentation and highly informative. PJN, Handsworth Christian School

As I notice I have found this course great as a starter into Data Protection. It is a hevy subject but the 1 day course was interesting and very worth while.

Excellent course pitched at correct level for beginners in this area. SS, Blackburn BC

Open discussion throughout. Al questions regarding exemptions explored and answered. MT, DVLA

All round good quality, very good presentation of info. AM, NIJAC

I enjoyed every minute of this course.

Real life examples - press cuttings/topical issues. Thorough review of the law. KL, WCC

Really enjoyed the course - excellent content. CG, Merseyside Recycling and Waste Authority

Excellent course, came away feeling a lot more confident about my knowledge of GDPR.

Act Now deliver the best value training in this sector combining knowledge, expertise and a common-sense approach to sometimes complex legal issues. JM, Gloucestershire County Council

very informative in such a difficult subject. D.A- MID suffolk.

The course was informative and delivered in an engaging manner. Excellent course book. Highly recommended.

Enjoyable and informative, a really useful day.

Will significantly increase my confidence in dealing with FOI requests where refusals may (or may not) be appropriate. ST, Basingstoke & Deane BC

An enjoyable, informative course well illustrated with typical examples. Provided me with a useful overview of DPA issues. AM, Dept of Justice NI

This course gave me a fantastic insight into GDPR and I feel very confident to lead my organisation forward. The lecturer was excellent and very knowledgeable. Highly recommend.

Good notes to take back to share with the School. MG, Duffryn High School

This was a useful course that gave a comprehensive view of the GDPR and focussed on the areas that will need to be addressed by organisations in a practical context.

Very informative and easy to follow steps. CG, Mayors Office for Policing Crime

Excellent course, just what i needed for confidence in working with FOI. EP, Writtle College

An excellent concise summary of everything you need to know to approach EIR requests with confidence. HT, Gedling Borough Council

Paul has an excellent knowledge of the DP Act. He used relevant references throughout the course to make the act real and relevant." CB, United Utilities

I found the entire course useful. I have limited detailed knowledge of the subject and this has given me a good insight into my role. BD, South Tyneside Council

Speaker was good in terms of making you feel relaxed. Felt alert unlike in other courses i have attended. SH, Manchester Fire Service

Enjoyable course delivered by someone who has an obvious indepth understanding of the subject. GK, Mersey Care NHS Trust

Excellent, well paced and highly informative. Thoroughly recommended. DB, Durham University

Thank you Tim, you turned a complex subject in to 'digestible bites.' SB - Rural Payments Agency

The course was very interesting and the speaker made the information more understandable. EB, Colchester BC

This was such an interesting course and a shame the day ended! LP, Essex County Council

Informative, pacy and with humour, a good course. I've enjoyed the day, learnt useful practical information. So good i've not doodled once on my notes! DF, Kent County Council

A very useful day in which we were able to discuss and clarify issues. Always good to hear input from others. JS, Warwickshire CC

Do not hesitate to book on a course, even as a experienxed practitioner, ths course is a must do! GH, Northants County Council

Informative and experienced presenter providing sound practical advice. ARH, Lancaster City Council

Relevant useful examples of FOI requests, well explained answers and reasons for these. FOI broken down and explained well bit by bit. Fully comprehendable. Tim made the FOI course as interesting as possible -  actually enjoyed a course for once! CB, DCAL

Excellent speaker. Made a potentially mundane topic interesting and engaged the delegates brilliantly! GC, London Travel Watch

An excellent course, providing great overview with opportunity to explore specific issues in depth and supported by expert knowledge of speaker. DP, Royal Academy of Music

Brilliant, informing training with interactive elements allowing opportunity to give opinions and share ideas. JM, Kent County Council

A very useful, informative day with lots to think about. IN, NW Leicestershire DC

Excellent as usual. SH, Cheltenham Borough Council

The general overview and intro of the course was spot on - pitched at exactly the right level. AS, City of London Corporation

I found all aspects useful and because it was so participative it will be easy to recall key points. DS, Flintshire CC

Ibrahim was very knowledgeable, concise and presented the course well. I feel confident in my duties and knowledge for when i become a SPoC. Excellent course!! SP, LB of Camden

Worthwhile attendance for a complete introduction to Data Protection. EW, McCann Complete Medical

A dry subject well presented. DI, IPCC

Very informative from an enthusiastic and knowledgeable speaker. MA, CHRE

I found all of it useful. I wanted up to date info on the law and this was delivered. I also have a booklet to delve into for most scenarios. CH, Kingsley Primary School

So much more info and guidance than expected. Very informative. K.C-BBC

Paul was engaging and provided a very thorough explanation of FOI, using real examples. Great course for people new to FOI. LP, NHS Kernow

Speaker always had time to stop for questions. NLW, Association of Commonwealth Universities

Excellent course, highly recomend to all LA's.

The speakers own knowledge and experience allowed him to give very relevant examples of requests and kept the course interesting throughtout. LM, EIR Update

Very knowledgeable and entertaining trainer who brought the subject to life. SC, London Councils

All of it was very comprehensive and useful. PC, DRD Roads Service

Could not single out any aspect which i found least useful - All aspects were useful. AP, East Sussex Fire and Rescue

EXCELLENT COURSE - GREAT TEACHER. JQ, Royal Borough of Kensington and Chelsea

Speaker was interesting and clearly very knowledgeable on the subject. PD, IPCC

I am very new to FOI but having attended the Act Now FOI A-Z training cause I feel much more confident to deal with FOIA requests.

I couldn't pinpoint a specific point that would be least useful as i found the course to be on the whole very useful. LJ, DARD

Course was excellent as it was pitched at just the right level, presented at the right speed and supported by clear & concise notes. KL, Liverpool CC, Audit

Tim did very well to make a potentially dry subject accessible and entertaining. NC - Invest NI

Ibrahim is a knowledgeable and engaging speaker who enlivens his subject. SR, OFWAT

The material you receive in each pack is brilliant. Very informative and easy to follow, with templates and exercises to help you both prepare for the exam and your everyday work life.

Excellent training course. Ibrahim's delivery was really easy and informative. CP, Westminster CC

Excellent training materials and very knowledgeable trainer. Could not recommend enough for those new to FOI, or those wanting to brush up on their knowledge of FOI exemptions.

Up to date content and ability to respond to specific questions.

Good way to get grip of your responsibilitiesfor compliance of FOI. FH, North West Fire Control

Excellent, relaxed and informative. Would recommend to others in my organisation. SS, London Borough of Hackney

Very engaging overview that was of real value, large amount of course material will be of value for future reference.

If you want to learn about a dry subject and have fun doing it. An Act Now course is for you. PJ, Post Office Ltd

Despite the UK's recent decision to leave the European Union, The speaker provided a cogent overview of the potential avenues that the UK may make in implementing this piece of legislation, which I found reassuring as a DP Professional. Highly recommended!

Highly knowledgeable and approachable speaker. Made this course very entertaining as well as excellent value. JW, Adur DC

The course was excellent - well paced and delivered with humour and vitality - underpinned by obvious expert knowledge. I would thoroughly recommend it - great value for money and time away from the office well spent.

An excellent course with a practical application. LK, North Lincolnshire Council

Found the whole course useful, the scenarios and questions were a very good way of showing how to put it into practice. LL, Broadfield Primary

Thoroughly enjoyed the course, helped me to understand and plan for changes as a result of GDPR, knowledge of trainer was very impressive.

Clear explanation of a difficult subject. NB, Thames Valley Police

Tim Turner is ace! What a hugely knowledgeable and entertaining speaker he is, inviting the trainee to think and make up their own mind after reference to the regulations and decisions. A very well worthwhile hour, not to mention a brilliant way of doing it – this online training is superb. LK, South YorkshireJoint Secretariat

Excellent, Informative day. Thank you. CH, Runnymede BC

I use Act Now for all my teams training needs. They are competitively priced with excellent speakers providing everything i need to know in my specialist area. LP, Essex County Council

Very informative and enjoyable. DS, Heckmondwike Grammar School

Excellent comprehensive introduction to EIR, for all staff either new to EIR or looking to develop knowledge and skills. DP, Royal Academy of Music

A well presented training course with good literature. Easy to understand and good interaction. JE, St Josephs Hospice

A very enjoyable and informative course which has helped me to feel confident in processing personal data and responding to subject access requests. SK, Charity Commission for NI

The perfect way to keep your FOI knowledge up to date. DH, Electoral Commission

I now have better awareness of the law and where the school stands in the bigger picture. GA, Grafton Primary School

The course was succinct and helpful. Thank you. HS, Newman University

What i found useful was when we were going through various scenarios, speaking with colleagues and sharing experiences. MG, St Charles RC

Alex knew so much. HK, St Brigid's CP School

Informative, interesting and entertaining look at FOI. AP, St Helen Council

This course has provided me with an excellent foundation and insight into the application of exemptions to FOI requests. Extremely useful course. HT, Gedling Borough Council

Found it all very interesting and excellent delivery. JE, Abbot's Lea School

Mr hasan is very knowledgeable on this subject and is able to teach the information in an enjoyable way. ARG, Suffolk County Council

Really useful overview of the key elements of the GDPR, including where this differs from the 1998 DPA, and a very handy summary of the priority areas to look at within our organisations to ensure compliance by May 2018.

Very useful information which will help with my role in school. LF, Whitfield Valley Primary School

I have learnt absolutely loads today. Thank you. JK, St Bernards Catholic High School

Made what could be a fairly dry subject, interesting and relevant to my workplace. SP, Stirling Council

As a deputy having to make some on the spot decisions, this was extremely helpful - i feel alot more confident to deal with certain situations. RB, St Oswald's Infants

The course was extremely useful and I would recommend it to anyone wanting to expand their knowledge on GDPR. the lecturer was excellent.

An excellent course - the trainer explained things very well, and at an appropriate pace, there were lots of practical and very relevant examples - it has really improved my understanding of GDPR!

Really useful course - so much information provided, i would certainly recommend it. CD, University of Exeter

The whole day was extremely "eye opening" and useful. Practical advice and clarification. Law side very interesting. Whole course very enjoyable.

This was an excellent overview. It was expertly delivered and there was plenty of opportunity to ask questions and apply the law to practical situations.

Excellent course, expertly delivered by Tim. Explained EIR clearly in an easy to understand manner. KP, Manchester City Council

Excellent training day - very informative and answered all questions i had regarding RIPA and Surveillance Law. FB, NIHE

A very good introduction to FOI, i would recommend this training to colleagues within my department. JG, Walsall College

Excellent Speaker with thorough understanding and passion to convey knowledge.

Paul was a great trainer. He made the course throughly enjoyable. I highly recommend this course. M.A-University secretary office.

The course content provided exactly what i needed, delivered at the perfect pace by a very knowledgeable speaker in a very interactive and enjoyable manner. AS, Fire Fire and Rescue

Very useful and informative - Thank You. KH, West Berks Council

The course was broken down into manageable chunks and gave useful, practical examples that illustrated the points. This course has given me not only the knowledge but also the confidence to improve at my job and make my organisation better too!

Very high standard of training with real life scenarios incorporated to further instill the concepts. The trainer had wide-ranging experience and presented in a listenable and graspable manner. Thoroughly enjoyable.

A potentially dry subject matter made interesting and relevant by an experienced speaker. PM, Castlereagh BC

An excellent course, presented with flair, that explained the transition from DP Act to GDPR with emphasis on both the law and real world examples.

The SPoC Course was well paced, relevant and very well delivered. Could have been dull, but wasn't! JW, Hampshire CC

I found the speaker very approachable and he delivered the material clearly. DG, VisitScotland

I found the course very informative and it provided me with the right level of information about GDPR. I would highly recommend Act Now and the GDPR Practitioner Course

Actnow provide well run, well thought out courses. The tutors are knowledgeable and skilled in presenting the subject in an enjoyable and practical way, making it easy to understand and apply. I have been using Act Now training for 14 years and would recommend them every time.

Very good learning environment; a good teacher who combines interesting facts with stories and examples mixed with humour, comfortable classroom environment with plenty of refreshments and sugar to keep me alert as the session drew to an end, such a convenient location for a venue too!

Excellent day. Even the Friday afternoon session was not a graveyard session. Very very interesting.

Lots of food for thought. In the past I have changed how we do things following suggestions from Act Now. That may happen again!

A lively + engaging trainer! EB, Kent County Council 

Good 'starter' for understanding the Data Protection Act and our responsibilities relating to it

Really useful course. Will really help in managing Data Protection in my workplace.

Whole day was extremely informative. Information was well presented, clear and detailed. The speaked is very knowledgeable and explained everything very well indeed. KN, Sacred heart of Mary Girls School

The way the info was presented orally - very interesting. SC, South Gloucestershire Council

An excellent introduction and overview to FOI, all the essentials were covered in detail. LH, Keele University

Speaker very knowledgeable and clear in presentation. PM, Imperial College

I found the course material to be very helpful and the speaker to be very knowledgeable, clear and concise. RN, Fife Fire and Rescue Service

The course was great for someone who has only recently been introduced to GDPR as it provided a good overall picture of what is required by private businesses. Would recommend to anyone who is preparing for the regulation change in May 2018.

Very good course. Easy to understand. Speaker was very engaging and knowledgeable. Would definitely attend other courses. LW, Canterbury CC

I would highly recomend Act Now training, informative and well presented.

A very well worthwhile hour, not to mention a brilliant way of doing it, this online training is superb.&LK, syjs

Really well delivered course - informative and to the point! Excellent! AR, NHS North West

Covered all aspects of RIPA well. Powerpoint was useful for establishing the important points of the Act, the case studies were good to put this knowledge to use. All flowed together. CH, Nott CC

All aspects (of the course) will help me in my current role. SH, DCAL

Very engaging overview that was of real value, large amount of course material will be of value for future reference. ND, National Gallery

Overall excellent and very enjoyable. Would certainly recommend this course.

Informative, interesting and engaging. I'm not an expert on GDPR, but I know a lot more than I did before going on the course and enough to have meaningful discussions with other staff.

A very useful, helpful course! RG, East Lothian Council

Excellent as usual. SH, Cheltenham Borough Council

A first class course. Thank You. MS Dept of Agriculture NI

I would highly recommend Act Now Training courses to friends and colleagues. This particular course on the GDPR was excellent. The speaker kept us all captivated for the full day and managed to break down the GDPR into a more manageable topic. Doesn't seem quite so complicated now. Thank you!

The speakers knowledge and understanding of FOI combined with his excellent presentation skills exceeded my expectations. IH, NHS Central Legal Office

Great course, learnt all the basics, useful, timely and very thought provoking. Trainer was very knowledgable. J.M

Entertaining and informative course, delivered in a very supportive way. Really enjoyed it and learnt alot. Gave me some real confidence! LF, Kirklees MC

Brilliant. DM, LB of Newham

It was a really excellent day. The speaker was very informative and it was interesting to hear the issues being faced by other participants. The venue was in an excellent location.

I really enjoyed the course - i learnt so much and was able to clarify what very basic knowledge i had. It was very informative and i feel more confident in my knowledge. Thank You. CB, University of Lincoln

An excellent workshop delivered by a very engaging speaker. The course content was pitched at the perfect level for all attendees (from both the public & private sectors). Questions were raised & answered throughout the day. Course materials provided are a valuable source of reference and of a high standard. Would definitely recommend!

I found the detailed review of the exemptions and the use of examples throughout the course useful. The course was well structured and enthusiastically tutored. JL, RPA

Good quality and practical training. Tim Turner is very knowledgeable and his presentation style is relaxed and informative.

Very interesting - brought FOI to life. An engaging speaker. AF, VisitScotland

Delegate pack was excellent - lots of useful information. DH, Electoral Commission

Speaker was extremely knowledgeable and gave lots of relevant examples.

The course is very well designed. Ibrahim has a first class knowledge of FOI, the legal systems. I learnt alot from him. IB, DARDNI

I was very impressed with the speaker's knowledge on the subject and his presentation style that was relaxed but informative. Would definitely recommend to others!

Very informative course, providing a substantial amount of internet links which will certainly be of use in criminal investigations. DB, NIEA Environmental Crime Unit

Excellent course, very informative.

Brilliant! i've learnt far more investigative tools are available than i realised, great training! RH, Preston City Council

Good RIPA overview with an informed and entertaining speaker. NG, Lewes District Council

Great course. Speaker knowledgeable and friendly. MN, Keele University

What i found useful was that i had an opportunity to discuss issues with the trainer and other delegates in addition to the trainers presentation. AP, East Sussex Fire & Rescue

An excellent course for all levels of knowledge. The speaker is able to deliver in a manner that never becomes disinteresting [SIC].

I found the whole thing useful! Have been looking for FOI training for a long time and this has been excellent. I will be recommending it!

A great course provided by an excellent trainer.

Speaker was excellent and knowledgeable. Relevant and upto date decision notices made it easier to understand the ICO's opinion about whether or not to release info. DE, East Sussex County Council

The website was informative and detailed as to what was available and how useful it could be to my organisation.

Great course - Interesting and comprehensive. Very useful for keeping up to date with the legislation. JP, English Heritage

Coming with little background knowledge and experience found it an excellent introduction. BC, Powys County Council

Good, laid back course with very good content and great speaker. Very helpful in expanding my knowledge in EIR. JM, Kent County Council

Very knowledgeable and enthusiastic trainer. CJ, Warwickshire CC

Volume of information and case stories. Excellent pace, well delivered by very knowledgeable and experienced practitioner. Got the level and detail i wanted. AB, Care Commission

Key information delivered expertly and concisely. MD Learning & Skills Council

Good Info. Well Structured. RC, Manchester CC

Explanations made clear and precise, Jargon free and Law explained in laymans terms.

The speaker was enthusiastic and clearly an expert on FOI. NW, Acton College

A well presented course with a speaker who was clearly well prepared with an excellent knowledge of the subject. AS, Hampshire County Council

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