Helplines

We now offer a range of dedicated helplines to assist busy public sector information professionals and inhouse lawyers deal with information law matters.

Freedom of Information

Public authorities are increasingly receiving complex and time consuming FOI and EIR requests. These involve consideration of a number of FOI/EIR exemptions as well as relevant Information Commissioner and Information Tribunal decisions.The Act Now FOI Helpline is designed to supplement your internal FOI/EIR expertise by acting as a “sounding board” or “signpost service” for you to discuss your FOI/EIR requests and possible responses. Our experts will guide you through the relevant area of law, discuss possible exemptions and how to deal with any complaints. The helpline is managed by Ibrahim Hasan, who is renowned throughout the UK as one of the leading information law experts.

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RIPA/RIPSA

Local authorities and other public sector organisations are increasingly doing complex and time consuming covert investigations to tackle benefit fraud, licensing issues and trading standards offences, anti social behaviour and environmental health problems.The Act Now RIPA/RIPSA Helpline is designed to supplement your internal surveillance law expertise by acting as a “sounding board” or “signpost service” for you to discuss your covert surveillance operations. Our experts will guide you through the relevant area of law, discuss possible legal tactics and how to complete the relevant standard Home Office forms. The helpline will be managed by Ibrahim Hasan and Sharon Heels who are renowned throughout the UK as the leading surveillance law experts.

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DATA PROTECTION

The Act Now DP Helpline is designed to supplement your internal expertise by acting as a friendly advisor for you to discuss your Data Protection and Privacy issues and avoid attracting the attention of the Information Commissioner. Our experts will guide you through the relevant sections of the Act and make recommendations about your response to difficult DP situations.Public authorities are increasingly receiving complex and time consuming Data Protection requests. These involve consideration of a number of Data Protection exemptions as well as relevant Information Commissioner and Information Tribunal decisions. Internal legal departments are often over stretched and dedicated Data Protection practitioners are hard to recruit. External legal advice in this area is very expensive and there are very few experts in this field with real experience of advising the public sector.

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